Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.

Learn More
govService

Beat the Bottleneck

Streamline requests for permits and licenses, simplify processes, cut costs, and boost overall resident satisfaction.

As a government leader tasked with issuing permits and licenses, your hands are full. You’re managing a variety of requests, fielding customer inquiries, processing paperwork, collaborating across departments, and much more. Amid the rush, it’s easy to forget that the systems commonly used to process licenses and permits — from PDFs to simple online forms to digital point solutions — can be needlessly challenging and time-consuming.

Join us on-demand to discover how local governments can keep up with resident requests, reduce process request time by up to 80%, and cut costs by 340%.

Learn how to:

  • Reduce in-person requests by giving residents a modern licensing and permitting portal that lets them make and track requests, submit documentation, and make payments through a simple self-service interface.
  • Implement real-time verification to avoid wasting time on incomplete or ineligible submissions.
  • Use a single dashboard to review, assign, track, and complete all open and outstanding applications.
  • Automatically route requests and break down internal silos.
  • Bring your services online quickly with easy startup, implementation, and customization.
  • Customize your workflows to optimize request fulfillment and teamwork.
  • Offer digital accessibility on any device, 24/7, at your residents’ convenience.

Related Resources

Webinar

Overcoming public record request complexity with modern solutions

Read More
Event

Granicus GE3: Government Experience, Engagement & Enrollment Summit

Read More
Webinar

How to Align Short-Term Rental Policy with Community Sentiment

Read More
Guide

Improving Outcomes with Engagement Ecosystems: A School District Guide

Read More
Guide

Implementing the 30×30 Pledge: A Guide to Gender Equity in Law Enforcement

Read More
Checklist

Your Checklist for Improving Enrollment in Health and Human Services Programs

Read More
Guide

Your Guide to Driving Enrollment in Health and Human Services Programs

Read More
On-Demand Webinar

Elevate Your Election Transparency: Free Tools & Tactics

Read More
Guide

Building a Culture of Rider Safety: A Public Transit Guide

Read More
On-Demand Webinar

From Planting Trees to Workforce Development: Maximizing Engagement with Granicus

Read More
Webinar

Forge Lasting Community Bonds: Personalized Outreach & Communication Strategies 

Read More
Webinar

Utilize Data Insights for Community Development 

Read More
On-Demand Webinar

Digitize Government Services: Go Paperless & Boost Resident Satisfaction 

Read More
On-Demand Webinar

Improve Online Access to Government Information and Services for Your Community 

Read More
On-Demand Webinar

Meeting Public Expectations with Text and Two-Way Communication

Read More
On-Demand Webinar

Streaming Public Meetings with Fewer Resources

Read More
On-Demand Webinar

Post-School Board Meeting Essentials: Streamline Workflows and Build Community Trust

Read More
On-Demand Webinar

Modern Approaches to Run Effective School Board Meetings

Read More
On-Demand Webinar

Transform School Board Meetings with Technology

Read More