Turn public sector digital experiences into proven impact

Optimize every resident
interaction from first click to service delivery to power thriving communities

Less friction. More impact.

When the public sector delivers seamless digital experiences, residents, visitors,
citizens and businesses find support — and communities thrive.

Grow your
audience

Expand your reach through the digital channels where your audiences live, work and engage.

Understand your audience more deeply

Discover what your audience values most – and connect with them in ways that inspire action and deliver results.

Transform service delivery

Make every interaction with government simple, fast, and accurate – ensuring people can easily access the information and support they need, when and how they need it.

Turn insights into impact

Measure every interaction and optimize every touchpoint to continuously improve outcomes.

Elevate your destination marketing

Engage stakeholders and attract visitors and events with the most trusted tools for destinations marketing organizations (DMOs).

 

The foundation for modern public sector experiences

Built on trusted AI. Driven by data. Designed for real-world results.

From small towns to large countries, our Government Experience Cloud (GXC) and Destination Experience Cloud (DXC) platforms power today’s most effective public sector digital experiences. They equip governments and destination marketing organizations (DMOs) with governed AI, data-driven insights, and expert services to better reach, understand, and serve their constituents, communities and destinations.

Granicus in action

Man in uniform holding a cell phone while sitting at a desk
Logo of the National Center for PTSD with blue text.
71%
increase in audience reach

Growing your digital reach

Learn how Veterans Affairs is using Engagement Cloud to drive veterans to the resources they need.

“So much of our success hinges on our ability to effectively reach new audience members, keep them engaged, and drive them to the resources they need.”

Peggy Willoughby, Director of Communications, National Center for PTSD

A young girl in a wheelchair enthusiastically gives a high five to a friendly male doctor in a well-lit medical setting.
Oklahoma Health Care Authority logo and icon
135%
Increase in daily enrollments

Segmenting your audience for more impactful engagement

Learn how Oklahoma Health Care Authority is using Granicus’ Communications and SMS capabilities to exceed their Medicaid enrollment goals.

“Thanks to the robust audience segmentation features in Granicus, we were able to launch a dedicated campaign [and] tailor our messaging in a way that respected their unique options and needs.”

Laura Wilcox, Senior Director of Communications, Oklahoma Health Care Authority

Infographic illustrating steps to utilize chatbots for enhancing customer service efficiency and engagement.
Wyandotte County logo
30%
decrease in calls (estimated)

Delivering self-service for higher resident satisfaction

Learn how the Unified Government of Wyandotte County & Kansas City is Embracing AI to transform public service delivery with Government Experience Agent (GXA).

“GXA allows residents to self-serve, while the expertise of the staff that we have is really focused on those deep complex issues.”

Crystal Sprague, Director of Performance and Innovation

Oregon Department of Corrections success story PDF being viewed on a tablet.
Oregon DOC logo
80%
engagement rate

Measuring what matters

Learn how the Oregon Department of Corrections used data analytics to tailor its content and communication strategies to increase engagement.

“We were flying in the dark before Granicus. Being able to see where our communications are working or not is critical for us.”

Harvey Mathews, Communications and Government Relations Manager, Oregon Department of Corrections

Woman using a laptop
15x
increase in website visitors

Making your destination stand out

Learn how Plover Area Convention and Visitors Bureau are using Granicus CRM and CMS capabilities to increase visitors.

“If you want to compete at a high level and ensure your destination stands out, you can’t afford to settle for anything less. The results speak for themselves.”

Malorie Paine, Executive Director, Plover Area Convention and Visitors Bureau

Man in uniform holding a cell phone while sitting at a desk
Growing your digital reach
A young girl in a wheelchair enthusiastically gives a high five to a friendly male doctor in a well-lit medical setting.
Segmenting your audience
Infographic illustrating steps to utilize chatbots for enhancing customer service efficiency and engagement.
Driving self-service
Oregon Department of Corrections success story PDF being viewed on a tablet.
Measuring what matters
Woman using a laptop
Promoting your destination

Insights for modern service delivery

The trusted partner for public sector organizations worldwide

7000+
Public sector customers across the globe
360M
People in the Granicus subscriber network
100%
of U.S. federal cabinet-level agencies
48
of 50 largest U.S. cities
30B
Digital experiences delivered annually
22B
Government messages sent annually
8B
Government website views annually
160M
Program enrollees added annually
3.5M
Online forms submitted annually
612M
New subscriptions created annually
2M
Record requests served annually
123K
Government meetings streamed annually
AFT Logo
DFPI logo
city of Austin logo
Wenatchee Valley College Logo
Department of Labor Logo
MDHHS Logo
City and County of Honolulu Logo
My HealthEVet Logo
Kansas City Logo
Nova Scotia Logo
Nashville Logo
PTSD logo
WSDOT Logo
BEGIN THE JOURNEY

Ready to deliver exceptional outcomes?

Book a demo