Granicus Blog
Reach the Public - The latest in government thought leadership
Pinellas County Cut Agenda Item Approval Time by 75 Percent—Here’s How They Did It
Paper processes can make getting things done in government difficult. Or in the case of Pinellas County, Florida, it can make it nearly impossible. Imagine this: You’re an employee for the county government and need to get board approval before your department can do something critical to its mission. That should be a pretty simple… Read more »
3 Government Orgs Using Comms to Drive Program Success
[Note: This is a cross-post from our sister organization, GovLoop. The original article can also be viewed on their site.] The way citizens access government services is rapidly changing. Gone are the days of sitting on hold for an hour or two just to have a simple question answered or being forced to go into… Read more »
The Complete Workbook for Digital Government
In the last decade, the transformation of digital government is bringing the public sector closer to citizens than ever. By steadily integrating new tools into everyday interactions – from social media to online transactions – government has reached new levels of engagement. Despite this, many organizations have yet to implement a strategy for using technology… Read more »
Developing a Communications Plan with the Right Digital Tools
[Note: This is a cross-post from our sister organization, GovLoop. The original article can also be viewed on their site.] The common goal of most government programs is citizen participation. A new portal or website is an innovative way to deliver a better customer experience and drive efficiency and savings for your organization. However, agencies… Read more »
What You Need to Know—and What Granicus is Doing—About GDPR
GDPR goes into effect on May 25. Do you know what it is? If you’re in the U.S., maybe not. But this policy is already shaping the way companies around the globe are handling sensitive information—which could include yours. GDPR stands for the General Data Protection Regulation, a sweeping new set of laws under the… Read more »
[Event Recap] Tackling Engagement and Transparency in the Digital Age
Clerks are the backbone of state and local government. Without them, there would be no one to file and manage important records, run transparent elections, or record and file public meetings and agendas. However, when clerks don’t have the tools to do their role effectively, engagement and transparency can fall to the wayside. At the… Read more »
Are You Embracing the Principles of a Modern Digital Government?
[Note: This article about modern digital government is a cross-post from our sister organization GovLoop] As technology continues to modernize, organizations across sectors have leveraged new digital tools to improve interactions with the people they serve. By integrating these tools into everyday interactions on multiple platforms, government has reached unparalleled levels of engagement, allowing public… Read more »
Getting More Shelter Animals Adopted with Modern Digital Government
National Adopt a Shelter Pet Day is April 30. This day honors our furry, four-legged friends by raising awareness for the thousands of pets that are waiting to be adopted from shelters around the country. While there is no shortage of adorable and deserving animals that need homes, according to the American Society for the… Read more »
From Newsletterville to Communications Summit: Developing an Effective Communications Strategy
So you think you’ve got the basics of communicating with the public down pat. Your organization has a large audience, regularly communicates with those people and you’re doing some basic reporting functions. But ask yourself: Do you know who those people are? Is your messaging quite broad rather than targeted to specific audiences? And are… Read more »
How to Improve Your Digital Presence to Better Serve Citizens
If you’ve been tasked to improve your local government agency’s digital presence, you’re not alone. The private sector is driving citizens expectations for digital services even higher, which means your citizens are less tolerant of poor digital experiences. So where do you begin? Here are six ways to make this overwhelming initiative a little more… Read more »