Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.

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Implementation Services

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Get Up and Running Quickly

You’re on a mission, and you need to get there quickly. Granicus Implementation Services team is your partner for a fast ramp time. Our team of experts is committed to building a launch pad that will carry you through your use of our solutions today onward.

One Point Person

While you may have a team working on your account, each project comes with a dedicated project manager. We know the importance of having one person to call with questions or concerns.

Expert Advice

We bring decades of experience in public sector project management, consulting and best practices with timelines that fit your schedule.

Build Your Confidence

Keep current with user-friendly, in-person and web-based live trainings in order to get the most use out of your Granicus solution.

Support of the Full Project Lifecycle

At Granicus, you can count on responsive project support throughout the full project lifecycle – no matter your size, location, or project capacity. Your Implementation team will be there with you every step along the way.

  • Get your questions handled quickly
  • Leverage experience from hundreds of implementations
  • Get the local support you need
  • Options for in-person and web-based trainings

Don’t Take Our Word For It

Hear directly from Granicus customers about their experience with our Services team.

Zara Bish

Gilbert, Arizona

“The project management was awesome! The timeline was a great way to set expectations and deadlines. Amanda was a rock star. Her communication was clear and timely, she was patient, knowledgeable and I felt very supported throughout the process. In the end, it felt like a team effort.”

Jessica Walsh

Lauderhill, Florida - Performing Arts Center

“Our Project Manager Rachel was extremely helpful, pleasant, informative, and communicative. She truly did make the process as easy as possible, answering any questions we had and managing everything perfectly. She is FANTASTIC.”

Jennifer Garnett

City of Sunnyvale, California

“Jesse struck the right balance of understanding and consulting, which I very much appreciate as a former consultant myself. She juggled many internal and external influencers here at the City of Sunnyvale.”

Your Digital Journey with Granicus Implementation



Get access to experts and training to build your awareness.



Begin your journey towards digital modernization and citizen engagement.



Launch your digital strategy to accomplish your goals.



Use advanced reporting functions and guidance from experts to continuously improve.