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GovQA

Addressing public records request complexity with modern solutions

Date: Thursday, 03/07/24
Time: 1:00 p.m. ET | 10 a.m. PT
Duration: 45 min

Governments face challenges managing public records requests using only spreadsheets, emails, or other manual methods. These tools aren’t seamless or intuitive, and don’t offer any relief from continuous increases in public records request complexity.

Proactively take your organization’s public records request management process to the next level and learn the efficiencies possible with modern government solutions supported by the largest team of specialists in the records request management space.

Key takeaways:

  • Reduce workload by automatically deflecting, merging duplicate requests, and utilizing trending topics with auto-follow.
  • Work faster by automating repetitive tasks using best practice templates and workflows that are custom configured to your unique needs for streamlined notifications, escalations, tracking, and reporting.
  • Gain control with .pst email extraction/de-duplication, redaction oops protection, CJIS attestation, and a defensible audit trail.

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