• Careers
  • Support
  • Status
  • Login
    • govDelivery
    • Host Compliance
    • OpenForms
    • More products
Canada
United Kingdom
Australia & New Zealand
India
Latin America & Caribbean
Granicus Logo
  • Who we serve
    • ORGANIZATIONS WE SERVE
      • local government iconLocal governmentConnecting local government with the constituents they serve
      • Government capitol building iconState governmentCustomer experience solutions for state governments
      • Graduate cap iconEducationProgressing education with connective technologies
      • Elected officials iconElected officialsCentralizing constituent communications for swift response across all channels
    • COLUMN 2
      • federal government iconFederal governmentDriving program adoption and efficiency through tailored experiences
      • Location iconSpecial districtsConnecting special districts and the communities they serve
      • Tourism and travel iconDestinationsAttract visitors and win bids for conventions & events
    • GOVERNMENT FOR EVERYONE
      • A laptop displaying the 2024 Website trends benchmark report.2026 State of Digital Government ReportDiscover trends from 1,300+ public sector leaders and Granicus’ 30 billion annual interactions.
      • Download the report
  • Solutions
    • INTRODUCING GRANICUS DESTINATIONS
      • Person checking phone while waiting at a train stationDestinations Experience CloudDestination engagement and experience solutions, now part of Granicus, supporting economic development, tourism, and community connection.
      • VIEW ALL PRODUCTSIndustry leading solutions for government
    • GOVERNMENT EXPERIENCE SOLUTIONS
      • Service CloudDeliver services without friction
      • Engagement CloudGrow and activate audiences
      • Operations CloudAutomate workflows and reduce costs
      • GXA AI intelligence iconGovernment Experience Agent (GXA)Deliver 24/7 self-service with digital agents
      • Federal government iconFederal Experience CloudUnderstand and engage federal audiences
      • GXI insights iconGXI EnterpriseInterpret and optimize experiences
      • User sentiment GXI Foundations iconGXI FoundationsUncover insights that drive action
    • CONNECTED TECHNOLOGIES
      • calendar and checkmark iconAgenda & meeting managementStreamline meeting and video processes
      • calendar with gear iconWebsites & CMSImplement customer experience solutions
      • book and bookmark iconDigital services & formsSimplify government service delivery
      • Digital communication & engagementBuild trust and engage residents
      • permitting, licensing, and compliance iconPermitting & licensingStreamline permitting & licensing
      • public records request and compliance iconPublic records & STR complianceTransform records and STR management
  • Resources
    • LEARN & CONNECT
      • Star and chat bubble iconSuccess storiesLearn from the success of your peers
      • Pen iconBlogsThe latest thoughts in digital government
      • Book with bookmark iconTools & guidesSupporting a digital transformation journey
      • All resourcesDiscover, learn, share
    • COLUMN 2
      • Calendar iconEventsJoin online webinars and in-person events
      • Video play iconWebinarsGovernment thought-leader hosted webinars
      • Reports & metrics iconReportsIdentify trends and opportunities across government
    • RESOURCE HUB
      • Person seated at a desk typing on a computer in an office, with icons representing email, chat, and notifications overlaid.AI for public sectorSecure, ethical AI solutions built exclusively for the public sector. Transform services without compromising public trust.
      • Access tools & resources
  • About
    • OUR MISSION
      • Team of government experience professionals collaboratingEmpowering change to shape the futureAt Granicus, our mission is to help better engage governments and the people they serve. Join our team and be a part of something exceptional.
      • Explore careers
    • ABOUT GRANICUS
      • Handshake and shield iconCompanyGranicus, a trusted partner
      • careers hands together iconCareersWhat we do matters
      • book with triangle bookmark iconNews & pressStay up to date on government
      • Digital agency & consulting servicesGranicus Experience Group (GXG)
      • award and star iconAwardsImpact through innovation
    • QUICK LINKS
      • User and chat bubble iconGet customer supportAccess our support portal
      • question mark and chat iconContact usHow can we help?
      • Hands holding shield trust center iconTrust centerYour data, protected and trusted
  • Book a demo
Granicus Logo
  • Who we serve
    • Local government
    • State government
    • Federal government
    • Education
    • Special districts
    • Destinations
    • Elected officials
  • Government Experience Cloud
    • Government Experience Cloud
    • Service Cloud
    • Engagement Cloud
    • Operations Cloud
    • Government Experience Agent (GXA)
    • Federal Experience Cloud
    • GXI Enterprise
    • GXI Foundations
  • Solutions
    • Meeting & agenda management
    • Digital services & forms
    • Digital communication & engagement
    • Websites & CMS
    • Public records & compliance
    • Product directory
  • Resources
    • Success stories
    • Blogs
    • Tools & guides
    • Events
    • On-demand webinars
    • Reports & metrics
    • All resources
  • About
    • Company
    • Careers
    • News & press
  • Contact Us
    • Contact
    • General support
  • Login
    • govDelivery
    • Host Compliance
    • OpenForms
    • More products
  • Book a demo
  • Learning center
  • Success stories
RESOURCES

Success stories

The Unified Government of Wyandotte County and Kansas City’s strategic leap into AI-powered service Post Image
Success stories
The Unified Government of Wyandotte County and Kansas City’s strategic leap into AI-powered service
Read more
GRANICUS SUCCESS STORIES

Discover digital government resources

    Markets
    Outcomes
    Solutions
    Types
    Departments
    Regions
    Products
  • Success stories
Share with others
  • link-circle-fill
Two award-winning initiatives, one philosophy: How the Philadelphia Water Department builds trust and drives action Post Image
Two award-winning initiatives, one philosophy: How the Philadelphia Water Department builds trust and drives action
Success stories
Read more
How the City of Newport News is raising the bar for open government Post Image
How the City of Newport News is raising the bar for open government
Success stories
Read more
How Virginia DMV uses targeted communications to drive Mobile ID adoption Post Image
How Virginia DMV uses targeted communications to drive Mobile ID adoption
Success stories
Read more
The City of Vaughan’s award-winning approach to permits and licensing Post Image
The City of Vaughan’s award-winning approach to permits and licensing
Success stories
Read more
A better parks & rec experience: How Calabasas cut staff time by 75% with digital forms Post Image
A better parks & rec experience: How Calabasas cut staff time by 75% with digital forms
Success stories
Read more
Driving efficiency at scale: How PBOT reduced permit processing time by 60% Post Image
Driving efficiency at scale: How PBOT reduced permit processing time by 60%
Success stories
Read more
Short-term rental compliance in Paradise Valley: A model for preserving community character Post Image
Short-term rental compliance in Paradise Valley: A model for preserving community character
Success stories
Read more
City of Kingston, Ontario, turns a high‑stakes proposal into a long‑term model for trust and transparency Post Image
City of Kingston, Ontario, turns a high‑stakes proposal into a long‑term model for trust and transparency
Success stories
Read more
Building award-winning public trust: How Clayton County staff attorney India Mitchell reignited public records compliance Post Image
Building award-winning public trust: How Clayton County staff attorney India Mitchell reignited public records compliance
Success stories
Read more
Safe travel for all: How northeastern Illinois built a regional hub for transportation engagement Post Image
Safe travel for all: How northeastern Illinois built a regional hub for transportation engagement
Success stories
Read more
How Kansas is creating a unified digital foundation for statewide service delivery Post Image
How Kansas is creating a unified digital foundation for statewide service delivery
Success stories
Read more
Rewriting Boards and Commissions services: How the City of Reno built an award-winning model for modern governance Post Image
Rewriting Boards and Commissions services: How the City of Reno built an award-winning model for modern governance
Success stories
Read more
1 2 3 … 16 >
BEGIN THE JOURNEY

Ready to deliver exceptional outcomes?

Book a demo
  • COLUMN 1
    • Markets
      • Local government
      • Special districts
      • State government
      • Federal government
      • Education
      • Canadian government
      • Destinations
      • Elected officials
    • Government Experience Cloud
      • Government Experience Cloud (GXC)
      • Service Cloud
      • Engagement Cloud
      • Operations Cloud
      • Government Experience Agent (GXA)
      • GXI Enterprise
      • GXI Foundations
    • Solutions
      • Meeting & agenda management
      • Digital services & forms
      • Digital communication & engagement
      • Websites & CMS
      • Permitting & licensing
      • Public records & STR compliance
  • COLUMN 2
    • Resources
      • Learning center
      • Blogs
      • Events
      • Tools & guides
      • Reports & metrics
      • Success stories
      • Webinars
    • Why Granicus?
      • Company
      • News and press
      • Careers
      • Digital awards
      • Experience services
      • World-class support
    • Contact
      • Contact us
      • Book a demo
      • Get support
      • Locations
Product directory
  • Legal
    • Trust center
    • Terms of use
    • Global Privacy Notice
    • Privacy notice – US residents
    • Cookie policy
    • Security
    • DCMA Policy
    • Slavery and human trafficking statement
    • How to report security vulnerabilities
  • Dictionary pages
    • AI for public sector
    • Civic engagement
    • Community engagement
    • Digital accessibility
    • Digital communications
    • Digital government services
    • Digital readiness
    • Government chatbot
    • Government CMS
    • Government transparency
    • Short-term vacation rental compliance
    • View all dictionary
Granicus Logo
Cookie Preferences
© 2026 Granicus