Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.

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Customer Experience Solutions Trusted by Federal Agencies

For 20+ years, Granicus has partnered with federal agencies to help reach more people, communicate efficiently, enhance the customer experience, and achieve their missions.

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Continuous Improvement of the Government Customer Experience

With Granicus, federal agencies can quickly enhance the customer experience by offering an end-to-end platform where people can access information, gain meaningful insight into policymaking, and engage in programs and services that enhance their lives.


Make sure every critical message gets to every person in need.


Over 400 federal government agencies across all 15 Cabinet-level departments trust Granicus.


Easily grow your audience rapidly – from 2x to as high as 500 percent.


No other platform delivers more government messages to citizens.


Over 400 federal government agencies across all 15 Cabinet-level departments trust Granicus.

Build Momentum and Deliver on Your Mission

Whether you are launching a new program or building momentum on your mission-driven initiative, you need to easily target and message the right people at the right time, with the ability to measure your progress and analyze data to improve the customer experience.

  • Reach and engage more people
  • Drive action while reducing cost
  • Connect with customers on any channel
  • Measure results and showcase your agency's value

Solutions for Federal Leaders at All Levels

Learn more about how our communications software helps federal employees drive results from their specific programs and strategic initiatives.

Why do Communications Leaders Choose Granicus?

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"We have a small team and limited resources, and both were being stretched thin. When we were introduced to GXG and Granicus’ Network of 250 million subscribers, we knew that would be the best way to spread our message and reach the people who need our help."

Peggy Willoughby

Department of Veterans Affairs, National Center for PTSD

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Why do Content Strategy Managers Choose Granicus?

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"You can modify or alter the intent of your message based on what experience and past data has shown. This allows us to engage more veterans so they can get the services they need."

Chip Harman

MyHealtheVet at the U.S. Department of Veterans Affairs

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Why do Marketing Leaders Choose Granicus?

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"I’m not a very tech savvy person and I’ve found govDelivery to be really straightforward and easy to use. It’s not intimidating at all, which is awesome. If I want to make a last-minute change or add subscribers, it’s easy."

Whitney Spivey

Los Alamos National Laboratory

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Why do Directors of Outreach Choose Granicus?

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"At 3 times the return on investment, Granicus is a game changer."

Sean Bennett

U.S. Department of the Treasury

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Comprehensive Communications Software

Whether you need to react quickly in natural disasters or drive program enrollment, Granicus offers federal communications software with the flexibility to share, measure, and improve digital communications

300M Citizen Subscribers

No other communications software comes with a network of 300 million subscribers.


Federal Grade Software

Granicus has achieved the FedRAMP moderate level of authorization and offers 99% deliverability of your messages and 99.95% uptime.


Advanced Features for Your Advanced Needs

Out-of-the-box templates, A/B testing, multi-channel publishing, detailed audience, and engagement reporting ensure you have everything you need to drive people to action.


Strategic Advice & Services

Our expert marketers act as an extension of your team and support your digital strategy from design to delivery. For organizations with limited resources, our services team helps you get the job done.

Granicus Experience Group

Additional Resources for Federal Government


The Power of the Engaged Customer – Personalized, Multichannel Government Experiences

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Modernizing Customer Experience Through Digital Government

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Enhancing the Veteran Experience

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Access to Government: Connecting with Hard-to-Reach Populations Through Equitable Customer Experiences

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2021 Civic Engagement Benchmark Report

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