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Transformative Excellence: Roseville’s Citizen-Centric Evolution

Date: Monday, March 11, 2024
Time: Noon Eastern
Duration: 1 hour
Speakers: Melissa Hernandez, Business System Analyst, City of Roseville, Mollie Chacon, Information Technology Program Manager, City of Roseville, and Carolina Prieto, Solutions Advisor, Granicus  

Welcome to a transformative webinar experience where we explore the success story of Roseville, California, and their journey to enhance the citizen experience through effective change management.

In this webinar, you will:

  • Gain insights into the challenges faced by Roseville that led them to move to a new system.
  • Hear about the project planning and lessons learned along the way, including how new programs, changes in service approaches, and outcomes are now quantified.
  • Understand the impact of change on the organization that included efficiency, decision-making, transparency, and community feedback.

Secure your spot for this exclusive webinar by filling out the registration form. Even if you can’t attend live, register to get access to the recording. Don’t miss the opportunity to learn from real-world experiences and gain actionable insights into successful change management.

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