Date: Wednesday, June 5, 2024
Time: 1:00 PM [ET] | 10:00 AM [PT]
Duration: 45 min
Cost: Free
In today’s swiftly evolving digital landscape, governments grapple with the challenge of providing easily accessible and user-friendly digital services to residents. This webinar aims to illustrate how to create seamless government experiences, enabling residents to access services conveniently on their preferred devices.
Key topics covered:
- Transitioning to a paperless approach to streamline access to information and services, reducing resident frustration while also saving government time and money long-term.
- Harnessing wayfinding tools to empower residents with self-service capabilities so they can navigate your website and find the services they require.
- Digitizing all types of service requests, ranging from parks and recreation to potholes and permits, to enhance government service efficiency and improve service delivery outcomes.