Date: Tuesday, July 9, 2024
Time: 1:00 PM [ET] | 10:00 AM [PT]
Duration: 45 min
Cost: Free
In an era of information overload, effectively reaching out and engaging with your community is paramount for government agencies to be successful. This webinar offers insights into how to leverage curated content recommendations and analyze service insights and sentiment, so you can transform government experiences to drive meaningful action.
Key topics covered:
- Utilizing data to inform decision-making and gain insights into resident behavior and sentiment.
- Identifying trends, discovering opportunities, and enhancing service delivery through benchmark data, dashboards, and analytics tools.
- How you can partner with Granicus to build comprehensive customer journey maps to optimize end-to-end processes and enhance digital government experiences.