Customer Support

Get answers to your questions.

Your Granicus Customer Support team
is ready and willing to help you succeed with your Granicus solution set

For GovDelivery Communications

Administrator Support:

Business hours (all times MST): 6:00 AM – 6:00PM, Monday-Friday
- Web and Chat: support.govdelivery.com
- Email: help@granicus.com
- Phone: 1-800-314-0147 (US) | 0800 032 7764 (Europe)
24/7/365 Critical Issue Support call 1-800-314-0147 (US) | 0800 032 7764 (Europe), press 3.

Subscriber support:

Web: Subscriber Support
Phone: 1-800-439-1420 (US) | 0808 234 7450 (Europe)

For Meeting, Agenda & Digital Service

Legislative Solutions support:

Web: www.granicus.com/createacase
Email: CustomerCare@Granicus.com
Phone (critical issues support): 1-877-889-5495, ext. 1

For Records Management-specific (Land and Vitals) support:

Email: SupportRMS@Granicus.com
Phone: 1-866-793-6505