Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.
Learn MoreGranicus Customer Support
Our goal is to supply you with the best possible customer service across all Granicus products and solutions. We look forward to helping you make the most of your Granicus platform.
One Support Team, One Point of Contact
Need support? We’ve got you covered. Reach out to us in one of these ways.
Contact
Drop us a note at: support@granicus.comCall us at: 1.800.314.0147
Portal
Browse support information and submit tickets at: support.granicus.com
Status
Current System Status for Granicus Services and Applications: status.granicus.com
General live support hours are 8am – 8pm EST, Monday – Friday. Granicus is closed on U.S. Federal and U.K. holidays. Critical issues are handled 24/7.
govDelivery Subscriber Support:
Web: subscriberhelp.granicus.com
Email: subscriberhelp@granicus.com
Phone: 1-800-439-1420 (US)
OpenCities Support:
Help Center: support.opencities.com
GovQA Support:
Customer Support Center