Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.
Learn More
Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.
Learn MoreOur goal is to supply you with the best possible customer service across all Granicus products and solutions. We look forward to helping you make the most of your Granicus platform.
Need support? We’ve got you covered. Reach out to us in one of these ways.
Drop us a note at: support@granicus.comCall us at: 1.800.314.0147
Browse support information and submit tickets at: support.granicus.com
Current System Status for Granicus Services and Applications: status.granicus.com
General live support hours are 8am – 8pm EST, Monday – Friday. Granicus is closed on U.S. Federal and U.K. holidays. Critical issues are handled 24/7.
Communications Cloud Subscriber Support:
Web: subscriberhelp.granicus.com
Email: subscriberhelp@granicus.com
Phone: 1-800-439-1420 (US)