Granicus Customer Support

Our goal is to supply you with the best possible customer service
across all Granicus products and solutions.

One Granicus, One Support Team, One Point of Contact

Need support, we’ve got you covered. Reach out to us in one of these ways.

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via Web/Online

Browse support info and submit tickets at: support.granicus.com

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via Email

Drop us a note at: support@granicus.com

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via Phone

Ring us at: 1.800.314.0147

Hours of standard support operation 8:00 A.M. – 10:00 P.M. Eastern Standard Time. Critical issues handled 24/7.

Communications Cloud Subscriber Support:

Web: subscriberhelp.granicus.com
Email: subscriberhelp@granicus.com
Phone: 1-800-439-1420 (US)