Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.

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Permitting, licensing, and compliance made manageable. Get started with a complimentary assessment.

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Enterprise Platform for Smarter Government

Hundreds of government agencies trust Amanda to digitize and streamline critical functions — from building construction and inspection to planning and zoning to business licensing and registration. No matter the scale or complexity, Amanda can help you digitize your most important operations efficiently.

govService Amanda

Enable Smarter Government

Workflow Digitization

Automate and digitize permitting, licensing, compliance, and FOIA workflows, while streamlining business processes and eliminating friction in the citizen experience.

Citizen Self Service

With Amanda, contractors, builders, and residents can submit permitting and licensing applications requests quickly and easily.

Modern User Interface

Visualize, prototype, and create workflows without code. Help field inspectors complete cases and manage permits on the go — offline or on — with configurable mobile native apps.

Flexible and Secure

Amanda gives you the flexibility to host on-premise or in the cloud – allowing you to set up a system that meets your needs exactly. The system is configurable and built with enterprise-grade security.

Trusted by 350 Agencies

Over 350 agencies are experiencing the benefits of the Granicus govService Amanda platform.

The Snohomish County team has improved their permit processing with the easy to use Amanda platform allowing staff to search for permits, build reports, and retrieve historical information quickly and efficiently.

Snohomish County, Washington
Snohomish County, Washington
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By using a single enterprise platform across so many departments and processes, Nova Scotia is seeing the payoff of making the province more economicially competitive, and more focused on meeting the needs of its residents efficiently.

Nova Scotia, Canada
Nova Scotia, Canada
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Volusia County is issuing 10,000-12,000 building permits annually and adding 30,000-35,000 folders to records in Amanda each year enabling them to complete these tasks much faster than they were before.

Volusia County, Florida
Volusia County, Florida
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How can govService Amanda help?

Improve the efficiency of permitting, inspections, and code enforcement to attract and manage community growth.


Automate and modernize licensing programs for any type of license or registration.


Improve compliance by efficiently and securely responding to Freedom of Information (FOI) requests in the United States and Freedom of Information and Protection and Privacy (FOIPP) requests in Canada by digitizing the request process, including intake, consultations, review and redaction, correspondence and document management, and fee calculations and payment.


Respond to Access to Information and Privacy (ATIP) requests compliantly and efficiently by digitizing request intake and management, consultations, review and redaction, correspondence and document management, and fee calculations and payment. Learn more


The Amanda Platform

Hundreds of government agencies rely on Amanda as their enterprise case management platform to help them build safe and prosperous communities. Modernize your agency, optimize your mobile workforce, and improve citizen services with Amanda.

Flexible & Scalable Platform

A flexible and scalable enterprise platform to help manage your operations and serve residents and businesses.

Improved Citizen Service

Securely supports online and mobile service delivery to citizens, businesses, and third parties.

Reduced Costs

Helps you reduce costs by increasing digital interactions, eliminating legacy applications, and improving efficiency.

Increased Revenue

Helps you increase compliance, attract and manage growth, and provide outstanding service.

Security & Privacy Protection

Amanda secures data access to authorized users with audit trails and role-based access permissions.

Improved Efficiency

Increases productivity by digitizing and automating business processes.

Increased Mobile Workforce Productivity

Enables employees to complete inspections in the field with mobile devices, whether online or off.

Application Consolidation

Amanda maps business processes across departments and enables disparate systems to converge or be replaced.

Improved Financial Management

Integrates with financial management systems and can serve as the central payment processing system.

Additional Resources

View our full library of govService Amanda resources.


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Get Started

Are you looking for a platform that can help you efficiently manage services, optimize your mobile workforce, and improve citizen services? We would love to help.

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