Digital Experiences for Government

Georgia DNR increased revenue by $234,000 annually by promoting its Georgia Outdoor Map through email.

King County increased press release engagement by 33 percent when it deployed a new media relations strategy.

Treasury Department uses govDelivery to promote program that helps prevent families from losing homes due to foreclosure.

Thousand Oaks conquers inefficiency with Granicus.

North Richland Hills eliminated an entire day of public meeting prep and assembly by modernizing with digital tools.

Saint Paul empowers citizens with strong email communications and public meeting management.

How Louisville, KY uses notifications across channels to improve resident experience

Prince George's County Public Schools uses text and email to communicate with 187,000 parents and students.

Saint Charles County efficiently manages over a century's worth of land records with Granicus.

Columbus saves time, money and paper by digitizing their agenda management process.

Port of Tacoma communicates effectively with both taxpayers and shipping companies with one digital comms solution.

Fort Lauderdale simplified the boards and commission process by going digital.

Wrexham County Borough makes waste collection easier for residents while reducing staff workloads.

Duluth now fills 98 percent of board and commission vacancies before they expire.

As a hurricane approached Leon County, deft use of digital tools and a crisis comms plan helped keep residents safe.

Hyattsville saved $100,000 in the first three months by transitioning to Granicus' end-to-end legislative management suite.

Wisconsin's improved comms strategy resulted in better engagement and $100,000 in saving in the first three months.

A single SMS campaign helped Michigan's DHHS schedule 90 informational calls about becoming a foster parent.

Using an e-filing system saved Florida's courts millions of dollars in postage expenses and improved efficiency.

Maryland DNR took back control of email chaos and grew their audience by 1,300 percent with govDelivery.

How a Small City Preserved Housing With Host Compliance

How the Tax Collection & Planning Departments Increased STR Compliance by 13% With Host Compliance

Pinellas County cut its agenda item approval time by 75 percent when it moved from paper-based to digital processes.

Emmaus, Pennsylvania saves nearly $30,000 annually in time and paper costs by moving agenda creation to the cloud.

The City of Houston Does More with Less

The Yolo County Board of Supervisors Ensures Their Legacy of Meeting Transparency

The City of San Antonio provides simultaneous, multi-language transparency for residents

The City of Timmins, Ontario overcomes unique community engagement obstacles

Tasked with transforming an outdated website into a modern information portal.

Taking a research-based approach to transform the website into a customer service portal.

St. Louis Park turned to Granicus to help them provide digital services and accessible, relevant content.

By going all-in on digital government, Oakland improved citizen communication and public meeting management.

When the time came for Columbia County to completely update and transform the website, the team chose Granicus.

Charged with transforming its outdated website into a community engagement portal.

Greensboro was on mission to provide a dynamic, interactive, and visually compelling website that serves residents.

Arizona DOT cut wait times at its offices in half by shifting services online, reworking their office and strategic email comms.

Tasked with creating a one-stop service portal for its residents, businesses, and visitors.

Challenged with transforming an outdated “digital file cabinet” into a visually appealing, functional website.

Using digital tools to connect and inform citizens in a time of need.

In the aftermath of Hurricane Harvey, the City of Hurst provided a "central source of truth" for residents who wanted to help.

More than 1 Million Engaged Veterans Connected to Critical Health Information with govDelivery

Florida's Department of Children and Families expanded its reach to nearly 500,000 through digital channels.

On a mission to provide free and open access to information and resources that promote lifelong learning.

University of Michigan's Department of Family Medicine connected with over 1,000 at-risk youth via text message.

Charged with creating a website that enables users to easily find the information they seek.

Florida Fish & Wildlife reached over 1.6 million people and increased permit revenue through digital engagement.

The Michigan Summer Meals program fed more kids through targeted outreach.

Riders get the information they need about the specific route they ride—delivered right to their phone.

Olathe turned their govAccess website into a “virtual city hall” - now citizens are better informed.

San Jose is on a mission to the most technologically advanced city in America by 2020. Learn how Granicus is helping.

Castle Pines saves 40 hours of staff time each month by going digital for city council meetings.

Virginia Increases Enrollment in Medicaid

Napa County Automates Busywork & Improves Transparency With govRecords

WSDOT Keeps Traffic Flowing on 7,000 Miles of Roads With Email, Text, & an API

How the San Jose City Clerk Saves Taxpayer Dollars With govRecords

How AC Transit Uses Digital Agenda Management to Boost Productivity & Collaboration

How the City of Ventura Regained Control of Form 700s With DisclosureDocs

How a County Clerk-Recorder Runs an Efficient, Customer-Focused Office With govRecords

How a library refreshed their website with better branding, strategic navigation, and improved functionality on modern devices.

How a City Processes Parking Permits 63% Faster With govService

How NHTSA Quickly Connects Millions of Americans to Vital Vehicle Safety Information With govDelivery

How One Village Increased STR Compliance by 38%, Leading to $673k Collected in Taxes

How Fremont Police Department Improved Public Perception & Engagement With a New Website

How a Mountain Town Collected 36% More Taxes Than Budgeted With Host Compliance

How a County Saves $310k+ Annually After Moving Services Online With govService

How a Popular Tourist Destination Collected Evidence for 80 Citations in 3 Months With Host Compliance

How a Town Clerk Preps Meeting Agendas 16x Faster With govMeetings

How the County Grew Its Audience by 25% With Trusted Communications During COVID-19

How a County Empowers Staff to Boost Website Performance With govAccess

How The Clerk’s Office Handles 8,300 Online Requests With govAccess

How the Finance Department Increased Tax Collection by $2.8 Million with Host Compliance

Oregon Department of Environmental Quality Launches Major Overhaul to Modernize its Public Records Request System

How the Comms Team Notified Thousands Instantly in a Crisis With govDelivery

How the Codes Department Achieves 90%+ Compliance With Host Compliance

How Indiana FSSA Kept Crucial Connections With Childcare Providers, Families During COVID

How the District of Columbia Increased Health Literacy and Reduced 911 Non-Emergency Calls with Strategic Digital Communications

How Reevaluating Current Tools Led to a New Vision for Digital Engagement

How Marin County Created a Higher Reach to Rental Owners and Built Better Capability for Code Compliance

How the HIRE Vets Medallion Program grew its program applications by 127% with support of the Granicus Experience Group

Connecting more people who have experienced trauma to services and programs related to PTSD

Milwaukee County Turns Daunting Paper Event Applications into Convenient Automated Process

How the DFPI Dramatically Improved Communication, Awareness, and Compliance Using govDelivery

How the City of Olathe, Kansas is Transforming into a Modern Powerhouse

Going Above and Beyond to Save Time, Money During Lien Searches for Coral Gables, FL

How Los Alamos National Laboratory Used govDelivery to Promote its Podcast

How Volusia County Leveraged Amanda to Streamline Operations and Improve Resident Services

How Nova Scotia is Building a Resident-Centric Government with Technology

Snohomish County, Washington Improves Civic Services Using Amanda

How the Moreton Bay Regional Council Created an Agile Digital Application Process

How Kansas City, Kansas Digitally Transformed Live Court Processes to Save Time, Resources

How Pioneer Community Energy used Technology to Revitalize Its In-House Marketing and Communications Capabilities

Combining Digital Tools Helps Fairfax, Virginia, Expand Community Engagement

How Santa Ana, CA Increases Public Meeting Access through Use of Spanish Language Tools

How Cheshire West and Chester Council Created Community Connections in Unexpected Ways

City of Tea Tree Gully Shifts to a Digital-First Approach

For the City of Eugene, Digital Public Engagement Closes the Circle of Communications and Expands Reach

How Winder Empowers Growth and Civic Pride Through Messaging

How Grand Rapids Made the Digital Shift to City Services

Volusia Sheriff's Office (VSO) serves the community (and saves taxpayer money) with 21st century public records processing

With GovQA, the Washington State Patrol has seen significant time and cost savings

How San Antonio efficiently manages over 500 Public Records Requests across all departments daily with GovQA

How the city of Dallas eliminates the need for manual processes by increasing efficiency with automation

How Sutherland Shire is planning for future housing needs without sparking general community opposition.

How an outdoor recreation hub tackled short-term rental concerns and prioritized housing affordability for community residents using Host Compliance

How Austin Connected 13,000 Employees Across Over 45 Departments for Collaboration

How a Lake George, New York manages its short-term rentals while protecting its resources with Host Compliance

How Digital-First and Community-Focused Thinking Helped Milpitas Create Effective STR Compliance

How a Bay Area City Streamlined the Reporting Experience for Residents with govService

How Response Times for Public Records Requests Decreased when Riverside Implemented GovQA’s Compliance Suite Solution

Connecting Families to Build a Unique Digital Veteran Memorial

How One Growing Canadian School District Increased Engagement

How Madera County Reimagined Their Website as a Crucial COVID Dashboard

How Orland Park, IL Redesigned its Website with govAccess to Create a More Meaningful, Streamlined User Experience

A digital transformation project that listened to the needs of residents & users, improved access for defendants, & created a more fair & equitable culture.

New ordinances for short-term rentals: The County Board of Commissioners uses Granicus’ Host Compliance software to identify listings & enforce policies.

How Coquitlam, B.C. Used Digital Solutions to Create Efficiencies, Streamline Processes, and Deliver Better Customer Service

How Maplewood, NJ, used Granicus products to prioritize digital transformation, improve transparency, and enhance access

How the Bureau of Health Workforce used an Internal Newsletter to Unite their Agency and Consolidate Communications

How Bear Valley Springs Improves Engagement, Crisis Comms with Digital Tools

How Morrisville, NC Consulted with Granicus Experience Group to Refresh Its Website While Saving on Resources and Improving the User Experience

How Buckeye, AZ Reduced Request and Agenda Times Despite Explosive Growth

How Kalamazoo, MI used OpenCities and OpenForms to modernize its website and improve the customer experience

How a flourishing Southern California city used EngagementHQ to prioritize and enhance engagement with its residents

Dodge County provides responsive and efficient service with govAccess

How Coconut Creek, FL streamlined its processes and enhanced transparency with govMeetings Legistar

How Oro Valley, AZ enhanced community engagement with OpenCities

How Cabarrus County, NC improved the user experience with OpenCities

How Wenatchee Valley College used technology to upgrade its public records management

How Silverthorne, CO builds connections in its community with govDelivery

How Alachua County tripled its tax revenue and eased local hospitality tensions with short-term rental management software

Cupertino, CA creates transparency using govService

How Edina, MN created more meaningful engagement

How Denton, TX Provides Residents User-Friendly Service Request Solutions

How Cranbrook, BC Improved Customer Service and Added Internal Efficiencies with a Government CRM

How Hartford, CT Took Their City Hall Completely Digital

How Summit County used technology to enforce its short-term rental ordinance and boost compliance

How Longview, TX created a successful, digital resident service request management platform

How Honolulu, HI Created a Lean, Clean, Smart, Future-focused City

How Escondido, CA Eliminated Graffiti with Innovative Technology

How King County, WA keeps voters aware of mail-in ballots and encourages voting participation

How SMS and Engagement Tools Helped Bellevue, WA Supercharge Communications

How Coos Bay, Oregon Used Technology to Reinvent the Way it Serves and Engages its Community

How Oregon DOT Used Technology to Achieve Its Communication Goals

How the Florida Court Clerks & Comptrollers Improved Efficiency with Technology

How Credit River, MN is Using Technology to Serve Better and Engage its Community

The county used Granicus’ short-term rental management software to identify hidden STRs & collect $185,000 in back taxes in just six months.

How Contra Costa Brought Self-Service Efficiency to Records Requests

How Orange County Sanitation District embraced technology to modernize processes and save staff time

How the Utah House of Representatives Brings Consistency, Flexibility to Communications Outreach

How Burleson, TX Enhanced Transparency with Swagit

How Manchester, CT Developed a Successful Digital Engagement Ecosystem

How Alabama Mountain Lakes Tourist Association is Creating Positive Tax Revenue from Rentals in North Alabama

Pinal County, AZ: Building Trust and Transparency Through Public Meeting Streaming

How San Anselmo, CA Found the Right Fit for Their Board and Agenda Management

How Alberta Health Services Creates Connections in Healthcare and Cultures

How Durham Region, ON Engages Communities on Truth and Reconciliation Issues

How Missoula, MT Increased Rental Compliance and Engagement with Residents

How Colorado Is Building Credibility and Engaging Diverse Stakeholders

Thanks to govService OneView, the City of Auburn was able to create and implement a mobile app to make it easier to submit requests, as well as update citizens on the progress towards resolving their concerns.