Careers
Support
Status
Login
govDelivery
Host Compliance
OpenForms
More products
Canada
United Kingdom
Australia & New Zealand
India
Latin America & Caribbean
Who we serve
ORGANIZATIONS WE SERVE
Local government
Connecting local government with the constituents they serve
State government
Customer experience solutions for state governments
Education
Progressing education with connective technologies
Elected officials
Centralizing constituent communications for swift response across all channels
COLUMN 2
Federal government
Driving program adoption and efficiency through tailored experiences
Special districts
Connecting special districts and the communities they serve
Destinations
Attract visitors and win bids for conventions & events
GOVERNMENT FOR EVERYONE
Uncover the true state of digital government
Discover trends from 1,400+ public sector leaders and Granicus’ 30 billion annual interactions.
Read the blog
Solutions
GOVERNMENT EXPERIENCE SERVICES
Discover Experience Services
Empowering governments to design, support, and deliver exceptional services that drive measurable social outcomes.
VIEW ALL PRODUCTS
Industry leading solutions for government
GOVERNMENT EXPERIENCE SOLUTIONS
Service Cloud
Increase efficiency and resident satisfaction
Engagement Cloud
Better connect with and understand the public
Operations Cloud
Recover valuable staff time and revenue
Government Experience Agent (GXA)
Deliver 24/7 self-service with digital agents
Federal Experience Cloud
Understand and engage federal audiences
GXI Enterprise
Interpret and optimize experiences
GXI Foundations
Uncover insights that drive action
CONNECTED TECHNOLOGIES
Agenda & meeting management
Streamline meeting and video processes
Websites & CMS
Implement customer experience solutions
Digital services & forms
Simplify government service delivery
Digital communication & engagement
Build trust and engage residents
Permitting & licensing
Streamline permitting & licensing
Public records & STR compliance
Transform records and STR management
Resources
LEARN & CONNECT
Success stories
Learn from the success of your peers
Blogs
The latest thoughts in digital government
Tools & guides
Supporting a digital transformation journey
All resources
Discover, learn, share
COLUMN 2
Events
Join online webinars and in-person events
Webinars
Government thought-leader hosted webinars
Reports
Identify trends and opportunities across government
SPOTLIGHT STORY
Engagement Cloud delivers multi-agency success
How agencies everywhere are driving action and delivering success with Engagement Cloud.
Read the success stories
About
OUR MISSION
Empowering change to shape the future
At Granicus, our mission is to help better engage governments and the people they serve. Join our team and be a part of something exceptional.
Explore careers
ABOUT GRANICUS
Company
Granicus, a trusted partner
Careers
What we do matters
News & press
Stay up to date on government
Digital agency & consulting services
Granicus Experience Group (GXG)
Awards
Impact through innovation
QUICK LINKS
Get customer support
Access our support portal
Contact us
How can we help?
Trust center
Your data, protected and trusted
Book a demo
Who we serve
Local Government
State government
Federal government
Education
Special districts
Destinations
Elected officials
Government Experience Cloud
Government Experience Cloud
Service Cloud
Engagement Cloud
Operations Cloud
Government Experience Agent (GXA)
Federal Experience Cloud
GXI Enterprise
GXI Foundations
Solutions
Meeting & agenda management
Digital services & forms
Digital communication & engagement
Websites & CMS
Public records & compliance
Product directory
Resources
Success stories
Blogs
Tools & guides
Events
On-demand webinars
Reports & metrics
All resources
About
Company
Careers
News & press
Contact Us
Contact
General support
Login
govDelivery
Host Compliance
OpenForms
More products
Book a demo
Learning center
Reports & metrics
GRANICUS REPORTS & METRICS
Discover reports, benchmarks, and insights
0
Markets
Destinations
Local
Federal
State
Special district
Education
Government of Canada
Outcomes
Better customer experience
More engaged communities
Improved operations
Increased trust & transparency
Simplified compliance
Return on investment
Solutions
Granicus Engagement Cloud
Granicus Operations Cloud
Granicus Service Cloud
Government Experience Agent (GXA)
Government Experience Insights (GXI)
Federal Experience Cloud
Government Experience Cloud (GXC)
Agenda & meeting management
Digital services & forms
Digital communications
Website & CMS
Public records & compliance
Consulting services (GXG)
Permitting & compliance
Types
Success stories
Events
Webinars
Blogs
Tools & guides
Reports & metrics
Show more options+
Hide options+
Departments
Program leadership
Executive leadership
IT/Systems administration
Engagement/Community outreach
Communications/Public information
Clerks/Records management
Compliance office/information secretary
Permitting/Compliance/Licensing
Superintendent/Administration
Planning
Finance
Tourism
Regions
United States
Canada
Latin America & Carribean
UK & Ireland
Australia & New Zealand
Products
Land & Official Records (govRecords)
Agenda Management (Legistar)
Permitting, Compliance & Licensing (SmartGov)
Permitting, Compliance & Licensing (AMANDA)
Boards and Commissions
Sentiment & Feedback (EngagementHQ)
Websites & CMS (govAccess)
Digital Communications (govDelivery)
Records Request Management Legal Suite (GovQA)
Records Request Management (GovQA)
Service Request Management (govService)
Video (Granicus self-managed video solutions)
Short-term Rentals (Host Compliance)
Websites & CMS (Intranet)
Agenda Management (OneMeeting)
Service Request Management (OneView)
Websites & CMS (OpenCities)
Forms & Workflow (OpenForms)
Agenda Management (Peak)
Video (Swagit partially and fully-managed video solutions)
Filter
Clear selections
Reports & metrics
Share with others
link-circle-fill
Trends in public meetings report
Reports & metrics
Read more
Trends in public communications report
Reports & metrics
Read more
Trends in civic engagement report
Reports & metrics
Read more
Trends in short-term rental market report
Reports & metrics
Read more
Trends in public records request management report
Reports & metrics
Read more
Trends in permitting, compliance, and licensing report
Reports & metrics
Read more
Trends in websites and customer service report
Reports & metrics
Read more
2025 Public records complexity benchmark report
Reports & metrics
Read more
2025 State of Digital Government [Report]
Reports & metrics
Read more
2024 Services benchmark: The growing impact of digital service delivery
Reports & metrics
Read more
2024 Public meetings benchmark: Public interactions through meeting technology
Reports & metrics
Read more
2024 Website trends benchmark: A focus on improving access and ease of use
Reports & metrics
Read more
1
2
3
>
BEGIN THE JOURNEY
Ready to deliver exceptional outcomes?
Book a demo
![2025 State of Digital Government [Report] Post Image](https://granicus.com/wp-content/uploads/resource-featured-large-state-of-digital-government-report-768x307.jpg)
