John Boerstler brings over 20 years of experience spanning technology, user experience, and senior government leadership. Most recently, he led a government and commercial public affairs practice at Ipsos, a global market research firm. Previously, John served as Chief Experience Officer at the U.S. Department of Veterans Affairs, where he led enterprise customer acquisition and experience strategies, enrolling millions of veterans into critical benefits and healthcare programs. His career also includes helping establish Ukraine’s Ministry of Veterans Affairs, leading Combined Arms to design technology for underserved communities, and serving in leadership roles across local government, nonprofits, and the U.S. Marine Corps.