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Revamping CX for a user-centric approach involves adapting tools to embody a service-oriented mindset.
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Bringing together cutting-edge technology, experience services, and data-driven insights to transform the way people interact with government.
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SPOTLIGHT STORY
Coos Bay, Oregon
Utilizing technology to redefine how you serve and engage with your community.
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OUR MISSION
Empowering change to shape the future
At Granicus, our mission is to help better engage governments and the people they serve. Join our team and be a part of something exceptional.
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Party time, excellent! How Aurora boosted public participation with Engagement Cloud
Success stories
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2024 Clerk Virtual Summit
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Enhancing federal CX in 2025: The role of data, AI, and digital engagement
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2024 Public Records Complexity Benchmark Report
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Veterans Affairs is poised to bring enhanced personalization to customer engagement
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Six essential types of SMS for government communications
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Measure what matters: 7 key metrics for effective email campaigns
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VA’s Digital Decade: 10 years of transforming how the agency connects with veterans
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Empathy in action: engaging constituents when progress stalls
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Five reasons government agencies should use SMS
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How Dunedin, FL, created the community’s go-to information source
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The ultimate SMS checklist for government
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