The recent 21st Century Integrated Digital Experience Act (IDEA) was signed into law to set a standard for modernization across all government organizations.
But like all broad standardizations, the status quo is not enough. The goal in every organization is to provide the best possible experience for all who engage with you.
Let’s bring every citizen interaction online (yes, every one). We can show you how without ripping and replacing workflows.
Join us on-demand to learn how to put the 21st Century IDEA in action to increase citizen satisfaction and decrease costs within your government organization.
In this webinar, we cover how to:
- Create a plan that is both actionable and cost-effective;
- Modernize technology to deliver better customer experiences; and
- Monitor improvements over time to ensure long-term success