As customer experience (CX) improves in the private sector, government at every level are reassessing their service journeys to be more human-centered and predictive. Taking CX to the next level ultimately starts with reaching residents with relevant, timely information through the right channel.
Explore how digital solutions can modernize your CX.
Topics covered include:
- Reaching and attracting audiences using the Granicus Network
- Creating and sending communications
- Reviewing customer experience metrics
- Managing your lists and subscribers
- Explore the Granicus Government Experience Cloud.