Speakers: Perla Ni, CEO, Community Connect Labs | Angy Peterson, VP | Charlotte Lee, CX and Innovation Lead
Slide deck: Medicaid Unwinding
The end of the COVID-19 public emergency means millions may become vulnerable as funding for expanded coverage qualifications is set to end in December 2023. More than ever, a clear strategy for a multi-channeled inclusive outreach will be critical to connect with individuals who may qualify for re-enrollment into Medicaid or for life-saving programs like SNAP.
States handling this “Unwinding” have become strained as challenges in handling volume, workforce, outreach, or returned mail have become widespread. Agencies can benefit from using data-driven technologies, ready to deploy for immediate action, to advert program disruptions and ensure equitable access to enrollees.
Watch this session to hear from dynamic leaders as they share their expertise on how AI, data, and technology led engagement strategies can aid in reaching millions of enrollees and prevent loss of health and welfare protections.