Feb. 16, 2023 | 12 – 12:30 p.m. ET
Government Experience Cloud
Government often relies on outdated, time-consuming processes. With a digital city hall, government can promote self-service to reduce the number of calls and walk-ins, saving time internally by moving processes online. Explore how the Granicus Government Experience Cloud can improve internal and external operations, community engagement, resident services, and trust in government.
Topics covered include:
- How to inform residents about available services
- Encouraging self-service to reduce call volume and walk-ins
- What data to leverage to improve CX
This webinar is part of the Digital Transformation Webinar Series. Other webinars in the series include: