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10 Tips in 15 Minutes: Better Public Records Request Intake Forms

In this brief on-demand webinar, Cindi Mansell shares 10 specific things you can do to improve your public records request intake form.

Tips include… 

  • Adding a checkbox for media to self-identify 
  • Building functionality to identify duplicate requests 
  • Methods to deflect requests prior to requesters hitting submit 
  • Removing superfluous information.  

Watch the recording, then schedule a meeting with your website team to get moving on modernizing your intake forms! 

Streamline Public Records Request Management with Granicus.

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