Granicus Blog

Reach the Public - The latest in government thought leadership

You’ve come a long way…

By Dave Worsell, Director, Government Solutions, GovDelivery UKThanks for reading this blog post. To be honest, I’m surprised you found it at all. Sure, I’ve got a few people I can always rely on. I know some of you have this page bookmarked, others found it via Google. I suspect most of you saw a… Read more »

Are you snowed under?

By Dave Worsell, Director, Government Solutions, GovDelivery UK I’ve been talking about snow a lot lately. It’s a hot topic, so to speak, for many Local Authorities. As one local authority recently explained to me recording and reporting school closures is a big problem.  Their process for managing school snow closures is as follows: Council… Read more »

GovDelivery clients share best practices, success stories at Minnesota user event

By Stephanie Elsner, Events Coordinator It was great to see so many familiar faces during GovDelivery’s Minnesota user event on Wednesday, Jan. 26. The 66 clients in attendance at the Bloomington Holiday Inn not only heard about the latest and greatest product developments, but were treated to a presentation by Stearns County, Minnesota. Officials from… Read more »

The problem with social media: Don’t believe the hype

By Dave Worsell, Director, GovDelivery UK You’ve got your new website. You’re using Twitter and Facebook to “engage” with residents. Your community has access to all the latest news and information as it happens. The channel shift savings are predicted to be huge…So why isn’t it working?    Don’t let the hype surrounding Social Media… Read more »

Three ways cities and states can increase revenue

By Steve Ressler, Founder & President, GovLoop 2010 has been a tough year for state and local governments.  From furloughs to layoffs to cutting services, the budget situation is dire.   It's pretty simple when you have a budget shortfall. You have two options – cut costs, increase revenue. Most of the focus has been… Read more »

Communicate effectively or watch your program fail

By Scott Burns, CEO & co-Founder, GovDelivery In the private sector, we take for granted that effective communication is a mission critical function.  It’s a matter of survival.  If a company has a good product or service, but can’t explain it well, the company goes under.  It’s that simple.  In the public sector, the value… Read more »

Why engagement in government matters

By Bobbie Browning, Senior Vice President Engaging customers, building relationships and encouraging return visitors are hallmarks of outstanding B2C websites. Leaders in this arena are Apple®, Amazon® and Wells Fargo®. In the age of 4G networks, personalized product updates and mobile shopping applications, we’ve come to expect highly-personalized and efficient online experiences. I can order… Read more »

Facebook Messages Kills Email? Think again.

By Dave Worsell, Director, GovDelivery UK Facebook’s new “Messages” service was apparently called a “Gmail killer” internally at the company.  Some analysts have pronounced email dead.  That’s interesting and pretty naive.  Instant messaging already killed email, then RSS killed it, then SMS, then Twitter, and now, finally, Facebook has killed it.  Email is the most… Read more »

Ready for the federal government in real time? (by Dave McClure, GSA)

By Guest Author Dave McClure, Associate Administrator, Office of Citizen Services and Innovative Technologies U.S. General Services Administration We live our lives in real time and the government is moving to respond, react, and communicate with the public in more open and agile ways. Often, however, we find that the information is coming out from… Read more »