Nearly 1,000 government professionals gathered in person and via livestream at the 2018 Granicus National Summit. The premiere lineup of speakers including keynote Mitch Weiss from Harvard Business School covered important topics on how to innovate and meet citizen expectations in the era of modern digital government. To read more about Summit sessions, visit the blog recap or watch the Summit sessions on demand. See yourself and your peers in photos, and be sure to share what you learned on social using the hashtag #granicussummit18.
Re-Thinking Citizen-Centered Communications
Shelly Klein, City of Hurst, Texas
Download PresentationMaximizing the Benefits of the Public Sector Channel Shift
Dave Worsell, Granicus
Download PresentationTransformed Access to Services: Innovation in Community Engagement
Anh Trãn, City of San José; Paul Fugazzotto Philadelphia Water Department; Mika Cross, Veterans’ Employment and Training Service; & Madeline O’Phelan, Granicus
Keynote: Leading through Digital Modernization
Mitch Weiss, Harvard Business School
Download PresentationRe-Thinking Citizen-Centered Communications
Britney Smith, Leon County, Florida
Download PresentationMaximizing the Benefits of the Public Sector Channel Shift
Doug Nick, Arizona DOT
Download PresentationSecurity Essentials in Today’s Digital Age
Matt Goodrich, FedRAMP & Bob Ainsbury, Granicus
Re-Thinking Citizen-Centered Communications
Chip Harman, Department of Veterans Affairs
Download PresentationMaximizing the Benefits of the Public Sector Channel Shift
Stephen Schatz & Lauren Mitchell, Maryland DNR
Download PresentationService Delivery: In the world of Amazon, how can you enhance the way you connect?
Laurel Anderson, Granicus
Download Presentationthank you to this year's sponsors