Granicus Summit Logo
04.03.18Washington, D.C.
Granicus Annual National Summit

Leading Through Digital Modernization



About event

Nearly 1,000 government professionals gathered in person and via livestream at the 2018 Granicus National Summit. The premiere lineup of speakers including keynote Mitch Weiss from Harvard Business School covered important topics on how to innovate and meet citizen expectations in the era of modern digital government. To read more about Summit sessions, visit the blog recap or watch the Summit sessions on demand. See yourself and your peers in photos, and be sure to share what you learned on social using the hashtag #granicussummit18.

Sessions

Welcoming Remarks

Mark Hynes, Granicus

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Re-Thinking Citizen-Centered Communications

Shelly Klein, City of Hurst, Texas

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Maximizing the Benefits of the Public Sector Channel Shift

Dave Worsell, Granicus

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Transformed Access to Services: Innovation in Community Engagement

Anh Trãn, City of San José; Paul Fugazzotto Philadelphia Water Department; Mika Cross, Veterans’ Employment and Training Service; & Madeline O’Phelan, Granicus

Enhancing Digital Influence and Engagement

Bonnye Hart, Granicus

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Keynote: Leading through Digital Modernization

Mitch Weiss, Harvard Business School

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Re-Thinking Citizen-Centered Communications

Britney Smith, Leon County, Florida

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Maximizing the Benefits of the Public Sector Channel Shift

Doug Nick, Arizona DOT

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Security Essentials in Today’s Digital Age

Matt Goodrich, FedRAMP & Bob Ainsbury, Granicus

5 Tips to Get Going Tomorrow

Byron Gillin, Granicus

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Re-Thinking Citizen-Centered Communications

Chip Harman, Department of Veterans Affairs

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Charitable Activity

Michael M. Wilson, Yellow Ribbon Fund, Inc.

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Maximizing the Benefits of the Public Sector Channel Shift

Stephen Schatz & Lauren Mitchell, Maryland DNR

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Service Delivery: In the world of Amazon, how can you enhance the way you connect?

Laurel Anderson, Granicus

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Breakout sessions

Develop an Effective Communications Strategy

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Super Charge Engagement with Citizen Stories

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If You Build it, Will They Come?

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Effective Crisis Communications Management

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Communications: Doing More with Less

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Step Up Your Communications Game

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Unleash the Potential of Text Message Communications

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Super Charge Engagement with Citizen Stories

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The Power of Automation in Government

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Strategic Trends in Government Websites

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Improving Accessibility, Reducing Risk

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See what Twitter is saying

#granicussummit18 Tweets
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Resources

Engagement for Change

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Crisis Communications Checklist

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Checklist 10 must haves for City Hall

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Cheat sheet digital engagement metrics

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Measuring the Financial Value of a Subscriber

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Granicus Solution Sheet

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The Ultimate guide to the efficient city hall

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Step by Step Guide to Boosting Engagement

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Measuring Both Halves

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GovDelivery Account Health Guide

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Transition Workbook

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Segmentation Checklist

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General sponsors

thank you to this year's sponsors