The County of Hawai’i sought a website that empowered each department and their end users to take ownership of their data and content. Working with Granicus, the County launched a citizen-centric design process, using resident survey results to inform a web design that clearly features the top services and information users seek. The new website received 2.5 million page views in nine months.
- 2.5M Page Views In 9 months, the County’s govAccess website received nearly the number of page views that their old website received in one year.
- 5x More Page Views The new Kīlauea Recovery site receives 5x more traffic than the old website.
- 7 Subsites The website includes six subsites: Kīlauea Recovery, Research & Development, Office of Aging, Department of Public Works, Planning Department, Fire, and Parks & Recreation
- 20+ Departments Each department manages their online content on demand through user-friendly CMS.