Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.

Learn More
EngagementHQ

21st Century Practitioner’s Guide to Community Engagement

An essential resource for twenty-first-century engagement practitioners that shows how to kick start your journey in digital engagement using Granicus’ community engagement platform, EngagementHQ.

Whether new to the practice or an established engagement practitioner, this guide helps you implement and analyse your digital engagement, offering ways to deepen and advance your engagement practice online. A synthesis of practice tips, best advice and a digital-first engagement methodology, this is an indispensable resource for twenty-first-century practitioners.

This guide will help get you started in digital engagement or brush up on best practice methods and help you get the best possible value out of EngagementHQ.

Related Resources

Guide

Data is Fundamental to Improving the Citizen Experience

Read More
Guide

2022 Public Records Benchmark Report

Read More
Webinar

Metrics that Matter: How-to Evaluate Civic Engagement

Read More
Webinar

3 Tips in 15 Minutes: Short-Term Rental Advice for Gateway and Resort Communities

Read More
Webinar

Finding Time: Efficiencies for Government Staff

Read More
Webinar

Best Practices for Effectively Communicating with Requesters

Read More
On-Demand Webinar

How the City of Palm Desert Created an Online Engagement Hub for its Residents

Read More
On-Demand Webinar

Tips for Dealing with Excessive Public Records Requestors and the Media

Read More
On-Demand Webinar

3 Tips in 15 Minutes: Short-Term Rental Misconceptions

Read More
On-Demand Webinar

3 Tips in 15 Minutes: Prioritizing Short-Term Rental Safety

Read More
On-Demand Webinar

Crafting Mobile Friendly Experiences

Read More
On-Demand Webinar

Tips for a Useful & Intuitive Government Website

Read More
On-Demand Webinar

The 7 Ingredients of a Great Online Public Consultation

Read More
On-Demand Webinar

Building Community Trust Through Transparency

Read More
On-Demand Webinar

Community Engagement and Short-Term Rentals

Read More
On-Demand Webinar

Lessons from the City of San Jose: Transforming Engagement and Shifting IT’s Role in Government

Read More
On-Demand Webinar

Writing Effective Communications to Increase Engagement

Read More
On-Demand Webinar

Short-term rental trends impact on local government

Read More
On-Demand Webinar

Seamless Service: Managing the End-to-End Resident Journey

Read More