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GovQA

Seamless Records Requests

Download: Slide Deck

Part of the webinar series Digital Powerhouses in Action: Records Requests and Meetings Streaming Simplified

Governments face challenges when trying to manage public records requests using only spreadsheets, emails, or other manual methods. These tools aren’t seamless or intuitive, and don’t offer any relief from continuous increases in public records request complexity.

Proactively take your organization’s public records request management process to the next level and learn the efficiencies possible with modern government solutions.

Key takeaways:

  • Reduce workload by automatically deflecting, merging duplicate requests, and utilizing trending topics with auto-follow
  • Work faster by automating repetitive tasks using custom-configured, best practice templates and workflows for notifications, escalations, tracking and reporting
  • Gain control with pst. email extraction/de-duplication, redaction oops protection, and a defensible audit trail

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