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EngagementHQ

Guide: Public Transit and the Rise of Engagement Ecosystems

The old standard of community engagement kept agencies from making decisions in a timely fashion, which meant they were often aware of problems for a very long time before changes were implemented — a method with inherent risks and inefficiencies.

This guide introduces an alternative approach: The engagement ecosystem promotes flexibility, mobility, and risk reduction. Enabling organizations to make faster data-informed decisions and utilize open, digital dialogue to deliver more impactful services.

You’ll learn:

  • The definition (and benefit) of an engagement ecosystem
  • Why your peers are employing engagement ecosystems to create services that meet the needs of their communities
  • How to implement an engagement ecosystem and how it can improve your organization’s culture

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