The old standard of community engagement kept agencies from making decisions in a timely fashion, which meant they were often aware of problems for a very long time before changes were implemented — a method with inherent risks and inefficiencies.
This guide introduces an alternative approach: The engagement ecosystem promotes flexibility, mobility, and risk reduction. Enabling organizations to make faster data-informed decisions and utilize open, digital dialogue to deliver more impactful services.
- The definition (and benefit) of an engagement ecosystem
- Why your peers are employing engagement ecosystems to create services that meet the needs of their communities
- How to implement an engagement ecosystem and how it can improve your organization’s culture