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2021 Civic Engagement Benchmark Report

In a year of recovery, growth, and an increased need to drive connection and action in communities, civic engagement remains vitally important to healthy, functioning governments.

When it comes to digital metrics, government communicators find themselves asking common questions such as:

  1. What does this metric mean?
  2. How do I rate in comparison to my peers?
  3. What are the key takeaways?

Granicus’ Civic Engagement Benchmarks help answer these questions by diving into the reporting data from the various Granicus digital tools used by governments to digitally communicate with their residents.

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