Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.

Learn More
govAccess

2021 Civic Engagement Benchmark Report

In a year of recovery, growth, and an increased need to drive connection and action in communities, civic engagement remains vitally important to healthy, functioning governments.

When it comes to digital metrics, government communicators find themselves asking common questions such as:

  1. What does this metric mean?
  2. How do I rate in comparison to my peers?
  3. What are the key takeaways?

Granicus’ Civic Engagement Benchmarks help answer these questions by diving into the reporting data from the various Granicus digital tools used by governments to digitally communicate with their residents.

Related Resources

Webinar

Elevate Compliance and Eliminate Friction: Communicating with Short-Term Rental Hosts

Read More
Webinar

The Rise of the Engagement Ecosystem

Read More
Guide

How to Leverage SMS in State & Local Outreach Strategies

Read More
Webinar

Communication Solutions for Colorado Government Agencies

Read More
Webinar

Introducing the NEW Legislate

Read More
Webinar

How Schools Can Easily Manage the Flood of Public Records Requests

Read More
Webinar

Transforming Job Recruiting: How ODOT Uses Granicus to Reach Top Talent

Read More
On-Demand Webinar

Choosing Technology to Fill the Holes in Your Public Records Request Process

Read More
Webinar

Metrics that Matter: Tips for Capturing Program Engagement

Read More
Webinar

Building Program Awareness: Communication Strategies that Drive Outcomes

Read More
Webinar

8 Barriers of Digital Service Adoption

Read More
Guide

Employing Data to Maximize the Usefulness of Government Websites

Read More
On-Demand Webinar

Best Practices and ADA Considerations for Municipal Websites

Read More
On-Demand Webinar

Streamlining Vital Internal Communications: What Does Success Look Like and How is it Measured?

Read More
On-Demand Webinar

More than a Fling: How to Build Long-Lasting Relationships with Residents

Read More
Guide

The Rise of the Engagement Ecosystem

Read More
Guide

How to Leverage SMS in Federal Outreach Strategies

Read More
Guide

Understanding and Overcoming 8 Common Barriers in Public Services Enrollment and Adoption

Read More
On-Demand Webinar

CX Reimagined: How-to Create Equitable Experiences

Read More