Our Team

Meet the Granicus leadership team.

  • Mark Hynes – Chief Executive Officer

    Mark currently serves as CEO of Granicus, the leading provider of cloud-based government software solutions. Prior to Granicus and since 2010, Mark served as Chief Strategy and Development Officer as well as President, Technology Services, for Altisource, a public real estate and mortgage technology and services company. Before joining Altisource, he served as President of Digi-Net Technologies, Inc., an early pioneer in marketing analytics software-as-a-service solutions. Mark also co-founded Xevo, Inc., a leading provider of service provisioning technologies to application service providers, where he held the position of Chief Operating Officer. Mark began his career with Bain & Company as a consultant. He holds a Bachelor of Business Administration from James Madison University and a Master of Business Administration from Harvard University.

  • Bob Ainsbury – Chief Product Officer

    A Silicon Valley technologist with roots in engineering and a rich history in high growth companies of all sizes. His business and technology perspectives have been quoted in the Wall Street Journal, The Financial Times, on CBS Radio, and on National Public Radio.

  • Eric Gibson – Chief Finance Officer

    As the Granicus Chief Financial Officer, Eric is a client-focused executive with a proven track record leading and managing change and impacting business results by leveraging a broad experiential base of strategic planning, financing, acquisitions, financial management, and process improvement. Prior to coming to Granicus, Eric served as an Executive Vice President and CFO for Dimension Data.

  • Scott Macfee – Chief Operating Officer

    Scott Macfee is Granicus’ Chief Operating Officer and leads the organization’s client-centric operations. Scott comes to Granicus from Dimension Data, an $8 billion IT services company, where he spent over 15 years in operations and rose to Chief Operating Officer of the Americas in 2013 and President in 2016. Scott is a graduate of Bucknell University in Lewisburg, PA, where he received his Bachelors of Arts in Sociology. He has also completed executive coursework at several prestigious Executive Leadership programs in the U.S. and abroad.

  • Susan Ganeshan – Chief Marketing Officer

    Susan Ganeshan leads Granicus’ marketing strategy and brand awareness efforts as Chief Marketing Officer. Susan offers in-depth, cross-functional software marketing experience gained during her 25-year career, which includes leadership roles at Clarabridge, newBrandAnalytics (acquired by Sprinklr), webMethods (acquired by Software AG), Checkfree (now Fiserv) and Deloitte Consulting.

  • Howard Langsam – Executive Vice President of Sales

    Howard Langsam is Executive Vice President of Sales at Granicus and is responsible for the company’s growth across all product lines and markets. Howard brings to this role more than 20 years of sales and leadership experience in technology companies of all sizes. Prior to Granicus, Howard served as SVP of Public Sector for NTT DATA, one of the world’s leading technology services companies, where he led the State and Local Government business unit to triple in revenue during his 6-year tenure. His earlier roles spanned high-growth tech startup Vastera; IBM, the largest tech company in the world; and Accenture, one of the world’s leading consulting firms.

  • Carrie Cisek – Vice President of Human Resources

    Carrie leads recruitment and employee experience at Granicus.  She brings a passion for creating highly-engaged and customer-focused teams to Granicus and has a track record of supporting the professional development of Granicus team members.  Carrie has been leading human resources in growth oriented technology companies since 1999 and has been working with Granicus since 2008.  She has guided integration efforts through five acquisitions.  Carrie was recognized with the Twin Cities Business Wonder Woman award for innovative leadership at Granicus and in the broader business community in 2017.