2026 STATE OF DIGITAL GOVERNMENT

Trends in civic engagement report

Unlock the potential of digital strategies with Trends in civic engagement report, part of Granicus’ 2026 State of Digital Government series.

Designed for engagement practitioners in local and state government, this report reveals how agencies are evolving their approaches to reach more residents, do more with limited resources, and prepare for what’s next.

What you’ll learn:

  • Data-driven insights: Explore survey data and internal metrics to understand the evolving landscape of civic engagement from 2023 to 2025.
  • Strategic trends: Identify key trends such as strategic consolidation, AI adoption, and resource management that are shaping the future of digital engagement.
  • Actionable strategies: Discover opportunities to optimize engagement strategies and build more inclusive, responsive public services.
  • Emerging opportunities: Gain insights into closing engagement gaps and leveraging AI for enhanced community interaction.
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81.1%
of practitioners cite limited resources as a significant obstacle
50%
of organizations are reducing budgets
44%
of organizations have AI policies in place
71%
of respondents are already using AI in their organization

Essential benchmarks for civic engagement

Achieving your engagement goals is crucial for public sector success. This report serves as a roadmap to guide your strategies, providing the insights necessary to adapt to new challenges and opportunities in digital engagement.

Fill out the form to download the report and elevate your engagement strategy today.

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Backed by data and practitioner insight

Insights from 100+ government engagement practitioners, surveyed by ath Power Consulting (apc), a premier provider of research, training, and strategy solutions for both the public and private sectors. Combined with internal usage data from Granicus’ Engagement Cloud tools, the report provides valuable insights from comprehensive surveys and data analysis to elevate your digital engagement strategies.

Get the complete analysis

The Trends in civic engagement report is your roadmap for modernizing digital engagement in government.

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STATE OF DIGITAL GOVERNMENT BENCHMARKS

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Civic engagement resources

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