Granicus Digital Government Awards logo. 2027 Granicus Digital Government Awards

The awards are now closed for nominations.

Winners for the Granicus Digital Government Awards will be announced in early 2027.

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Recognizing the public sector teams who are reimagining what's possible

Every day, public servants are improving lives, building trust, and creating better experiences for their communities. The Granicus Digital Government Awards recognize the people, teams, and organizations making a measurable difference by reimagining what’s possible in modern government. 

Share your impact. Celebrate your team. Amplify your success.

Read our FAQs

Learn about this year's categories

We’ve added new categories this year and changed the focus of others. Be sure to review the descriptions below. You may enter multiple categories, but please adapt your submission to ensure relevance to the targeted category.

Accessibility for All award icon
Accessibility for All For those leading the work to make government services, information, and digital experiences more accessible and inclusive for all.  Learn more
Accessibility for All

For those leading the work to make government services, information, and digital experiences more accessible and inclusive for all.

This award recognizes organizations, teams, individuals, or programs that are advancing accessibility through digital services, accessible design, policy, governance, training, and organizational leadership. Nominees are removing barriers to participation and ensuring that all members of their community can access services, information, and opportunities with dignity and independence.

What to highlight
  • The accessibility challenges or barriers that were identified. 
  • The initiatives, policies, technologies, or programs implemented to improve accessibility. 
  • How accessibility was embedded into internal processes, digital services, communications, websites, forms, or customer experiences. 
  • Efforts to build an accessibility-focused culture through training, governance, or leadership. 
  • Metrics of success and/or real-world examples demonstrating improved accessibility, participation, usability, or customer experience. 
AI for Public Service award icon
AI for Public Service For public sector innovators using artificial intelligence to improve public services and operations while maintaining trust, empathy, and accountability.  Learn more
AI for Public Service

For public sector innovators using artificial intelligence to improve public services and operations while maintaining trust, empathy, and accountability. 

This award recognizes organizations, teams, individuals, or pilot programs that are applying artificial intelligence in practical, responsible, and impactful ways. Whether improving constituent experiences, increasing staff capacity, enhancing decision-making, or streamlining operations, these changemakers are using AI to deliver measurable value while maintaining trust and accountability. 

What to highlight
  • The challenge or opportunity that AI helped address. 
  • How AI was tested, implemented, and integrated into operations or services. 
  • Governance, risk management, or responsible AI practices that guided the initiative. 
  • Benefits delivered to residents, businesses, visitors, or employees. 
  • Lessons learned throughout implementation, testing, or pilot programs. 
  • Metrics of success and/or real-world examples demonstrating measurable outcomes and impact. 
Changemaker award icon
Changemaker For an individual, team, or project leading meaningful change and driving innovation.  Learn more
Changemaker

For an individual, team, or project leading meaningful change and driving innovation. 

This award recognizes an individual, team, or project that is challenging conventional approaches and delivering transformative results. Through leadership, creativity, persistence, and vision, these changemakers are helping their organizations or communities solve problems, embrace new opportunities, and achieve lasting impact. 

What to highlight
  • Challenges or barriers that required a new way of thinking. 
  • How the individual, team, or project drove change within the organization or community. 
  • Examples of leadership, innovation, or creative problem-solving. 
  • How this effort stands apart from traditional approaches. 
  • Specific results or outcomes demonstrating measurable impact. 
Fostering Thriving Communities award icon
Fostering Thriving Communities  For public servants and organizations creating measurable improvements in the lives of the people and communities they serve.  Learn more
Fostering Thriving Communities

For public servants and organizations creating measurable improvements in the lives of the people and communities they serve. 

This award recognizes organizations, teams, and initiatives that have delivered meaningful community outcomes through innovative programs, services, engagement efforts, or digital transformation initiatives. These efforts have improved quality of life, increased participation, expanded access to services, strengthened communities, or addressed important public challenges. 

What to highlight
  • The community challenge, need, or opportunity being addressed. 
  • The initiatives, services, or programs implemented. 
  • How community members or stakeholders were involved. 
  • The outcomes achieved for residents, businesses, or visitors. 
  • Stories that illustrate real-world community benefits. 
  • Metrics demonstrating measurable impact and success. 
Insight to Impact award icon
Insight to Impact  For leaders and organizations turning data, feedback, and community insight into measurable results.  Learn more
Insight to Impact

For leaders and organizations turning data, feedback, and community insight into measurable results. 

This award recognizes organizations, teams, leaders, and initiatives that move beyond collecting information and actively use insights to improve decisions, services, policies, and outcomes. By leveraging data and insights effectively, these organizations transform information into meaningful action and measurable impact. 

What to highlight
  • Sources of data, feedback, or community insight. 
  • How information was gathered, analyzed, and shared. 
  • Decisions, service improvements, or actions that resulted. 
  • Stakeholder involvement in interpreting or acting on insights. 
  • Outcomes that would not have occurred without the insights gathered. 
  • Metrics and/or real-world examples demonstrating improvement and impact. 
Operational Transformation award icon
Operational Transformation For efforts to improve efficiency, effectiveness, and performance.  Learn more
Operational Transformation

For efforts to improve efficiency, effectiveness, and performance. 

This award recognizes organizations, teams, individuals, and initiatives that are modernizing operations, optimizing resources, and improving how government works. Whether streamlining processes, increasing productivity, strengthening compliance, reducing costs, saving time, or improving employee experiences, these organizations are delivering better outcomes through operational excellence.

What to highlight
  • Background on previous processes, workflows, or inefficiencies. 
  • The improvements that were made and why. 
  • Technologies, strategies, or organizational changes introduced. 
  • Benefits achieved for employees, departments, or stakeholders. 
  • Cost savings, time savings, or increased efficiency. 
  • Metrics and/or real-world examples demonstrating measurable operational improvements. 
Outstanding Government Experience award icon
Outstanding Government Experience For organizations delivering exceptional, connected, and customer-centered government experiences.  Learn more
Outstanding Government Experience

For organizations delivering exceptional, connected, and customer-centered government experiences. 

This award recognizes organizations, teams, or initiatives that have transformed how people interact with government by creating seamless experiences across services, channels, and touchpoints. These organizations combine innovation, customer insight, and service design to deliver experiences that are easier, more intuitive, and more responsive to community needs.

What to highlight
  • The challenges being addressed. 
  • The services, interactions, or journeys that were improved. 
  • How customer feedback, research, or community input informed the effort. 
  • Innovative approaches used to simplify and improve experiences. 
  • Changes in customer satisfaction, engagement, adoption, or access. 
  • Metrics demonstrating measurable improvements to the overall experience. 
Power of Partnership award icon
Power of Partnership  For those achieving better outcomes through collaboration and partnership.  Learn more
Power of Partnership

For those achieving better outcomes through collaboration and partnership. 

This award recognizes organizations or initiatives that have brought people, teams, departments, agencies, or partners together to solve complex challenges and create greater impact. These partnerships demonstrate that collaboration can accelerate innovation, improve services, and achieve results that would be difficult to accomplish independently. 

What to highlight
  • The challenge or opportunity that required collaboration. 
  • Internal, external, cross-agency, or community partners involved. 
  • How the partnership was formed and maintained. 
  • Contributions made by different stakeholders. 
  • Obstacles overcome through collaboration. 
  • Metrics and/or real-world examples demonstrating the impact achieved through working together. 
Trust & Transparency award icon
Trust & Transparency  For public sector leaders using technology and innovation to strengthen public trust and accountability.  Learn more
Trust & Transparency

For public sector leaders using technology and innovation to strengthen public trust and accountability. 

This award recognizes organizations, teams, individuals, or initiatives that are improving transparency, increasing access to information, and fostering greater confidence in government. Through digital tools, public participation, more open decision-making processes, or improved access to records, meetings, and information, these organizations are helping build stronger relationships with their communities.

What to highlight
  • The transparency, accountability, or trust challenge being addressed. 
  • The digital tools, programs, or initiatives implemented. 
  • How access to information or public participation was improved. 
  • Why these efforts matter to the community. 
  • Examples of increased engagement, accountability, or visibility. 
  • Metrics demonstrating measurable improvements in trust, transparency, or participation. 
Award-winning insights

What a winner looks like

Check out the success stories and webinars we’ve done with past winners.

Frequently Asked Questions

The awards are open to all Granicus customers in North America. This includes federal, state, county, city, and regional governments, K-12 and higher education organizations, special districts, utilities, destination marketing organizations, and other public sector organizations. Submissions should focus on innovation in digital government through the use of Granicus solutions. 

For customers in other regions, please visit the relevant awards landing page:

Australia & New Zealand
United Kingdom

Great government work deserves a bigger audience.

Every year, government teams deliver meaningful results for their communities. Too often, those successes aren’t seen beyond the people closest to the work.

The Granicus Digital Government Awards help bring those stories to a broader audience. Award winners receive more than accolades; they gain a platform to showcase their accomplishments through customer stories, articles, videos, social promotion, speaking opportunities, and other forms of professional recognition.

Whether you’re demonstrating the impact of an important initiative, highlighting your team’s work, supporting grant reporting efforts, or sharing results with leadership, these awards help you tell your story more effectively.

The strongest nominations tell the story of the people, communities, and outcomes that made the project successful.  

The best submissions help judges understand: 

  • The challenge you were trying to solve. 
  • Why it mattered to your organization or community. 
  • What actions you took and what digital tools you leveraged. 
  • The measurable results you achieved. 
  • The impact on residents, constituents, students, businesses, visitors, or staff, with hard proof metrics and real-world stories. 
  • Lessons others can learn from your experience. 

    • Numbers are great. Stories are powerful. 

    The strongest entries include both. 

Great nominations answer questions like:

     

  • How did this work support your agency’s strategic priorities? 
  • What changed for residents, customers, or staff? 
  • What metrics demonstrate success? 
  • What unexpected benefits emerged? 
  • Do you have a resident, stakeholder, employee, or elected official quote? 
  • Is there a real-world story that illustrates the impact? 

You don’t need a perfect spreadsheet full of metrics, but your entry should show measurable success.

There is no specific timeframe requirement for nominations. However, recent work (past 1-2 years) is preferred.

There is no fee to enter the Granicus Digital Government Awards.

The deadline has been extended to November 6, 2026.

Nominations are reviewed by a judging panel and evaluated based on the category’s criteria.

Winners will be announced in early 2027.

The Granicus Digital Government Awards are open to Granicus customers across the globe. However, judging is conducted separately, with unique winners in each region.

Please ensure you enter the appropriate region’s awards:

Australia & New Zealand
North America
UK & EMEA

For additional questions about the awards, email awards@granicus.com.

Upon accepting the award, winners agree to Granicus’ use of the organization or individual’s name in promotional communications. Additionally, winners agree to share their successes with other government communicators in partnership with Granicus within a year of accepting the award. This may take the form of participating in a live event, speaking on a webinar, or interviewing for a video or written success story.