For the purpose of increased transparency, the City of San Antonio chose to simultaneously broadcast their live meetings in both English and Spanish, with closed captioning on the English feed. The City set a goal for process innovation which Swagit was able to support.
Using Swagit’s EASE™ (now part of Granicus) encoders and streaming services, the City now broadcasts their live video feed for government meetings in two simultaneous streams.
Each stream uses the same HD video. However, the primary stream includes the meeting’s live audio feed as well as closed captioning in English, and the secondary stream replaces the broadcast audio with a live Spanish voiceover translation. On-demand Spanish-language meeting videos are paired with meeting agendas in Spanish as well.
In addition, through Swagit’s advanced technology (now part of Granicus), residents can search captions for key words spoken during the meeting.
The City broadcasts their meetings live in San Antonio on TVSA, which is available on Spectrum Cable digital channel 21/99, Grande channel 20, Uverse channel 99, and online.
San Antonio’s programming can be viewed live on the City’s municipal channel or on-demand
In June 2018, the City of San Antonio received its seventh All-America City Award by the National Civic League for the City’s work in promoting equity through inclusive civic engagement. “This award exemplifies the welcoming spirit of San Antonio, where all residents, regardless of their ethnicity, language and age, feel welcomed by and engaged with their local government,” Mayor Ron Nirenberg said.
“It’s a great honor to receive the All-America City Award again this year, which serves as a testament of our commitment to making San Antonio an inclusive city and the progress we’ve made increasing civic engagement,” City Manager Sheryl Sculley said.
The City continues to promote both English- and Spanish-speaking resident inclusiveness and engagement. Initiatives like this are a testament to the City’s core values: embracing innovation that is driven by continuous improvement.
