Public records under pressure: Managing complexity at scale

Public records teams are under more pressure than ever. What was once a manageable administrative function has become an operational challenge with requests growing 161% in volume and 75% in complexity since 2018.

So how are leading organizations keeping up?

Watch this on-demand, data-driven fireside chat with public sector experts as they break down:

• What’s really driving PRR growth, from AI-generated requests to evolving legislation.
• How agencies are reducing backlog and response times without adding headcount.
• Practical ways to modernize workflows to improve efficiency, transparency, and compliance.
• Where public records management is headed next — and how to prepare!