WEBINAR

Planning for 2027: Building an AI-powered permitting experience

Permitting expectations are changing. Residents and applicants expect the same simple, guided digital experiences they receive in other parts of their lives, while agencies face increasing pressure to do more with limited staff and resources. 

As agencies plan for 2027 and beyond, many are asking: How can we modernize permitting without disrupting the systems we rely on today? 

Join Granicus to explore how agencies can transform the permitting experience by combining modern permitting solutions with purpose-built government AI. See how Granicus solutions like SmartGov, AMANDA, and Government Experience Agent (GXA) work together to help residents find the right information, complete applications with greater confidence, and receive faster, more consistent service. 

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Date: Wednesday, October 21
Time: 10:00 a.m. PT / 1:00 p.m. ET
Speakers: Rachel Leong – AI Solutions Advisor, Granicus; Kristoffer Von Bonsdorff – Senior Solutions Architect, Granicus; Colleen Fueglein – Product Marketing Manager, Granicus

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In this session, you'll learn

  • Why traditional permitting experiences create friction for both applicants and staff.
  • What modern permitting looks like in an AI-enabled world.
  • How agencies can improve applicant guidance, submission accuracy, and service delivery.
  • Ways to reduce repetitive inquiries and free staff to focus on higher-value work.
  • How Granicus helps agencies modernize at their own pace, whether they’re using SmartGov or AMANDA.
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