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Intuitive Websites for Seamless Experiences

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Download: Slide Deck
Speakers: Loretta Neal and Jeff Tzucker

Developing a new or redesigned website poses numerous risks for government agencies. One of those risks is low adoption by residents. With that in mind, the first important step is to collectively think about the purpose your website should serve. What information do you want your residents to easily find, understand, and implement?

For most agencies, that means shifting the focus from how the agency operates to how audiences will experience the website.

Join us to learn three actionable tips for developing an intuitive government website that constituents will understand and use.

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