Government experience in action: Modernizing public records operations

Public records leaders share practical strategies for streamlining operations, managing growing workloads, improving response processes, and delivering better outcomes without expanding headcount.

Public records teams face growing demand, increasing complexity, and limited resources. As request volumes rise and staffing challenges persist, agencies must find new ways to balance efficiency, compliance, and transparency.

Hear from:

• Mandy Kliethermes, Division Assistant Director, Missouri State Highway Patrol
• LaDonna Seely, FOIA Coordinator, Newport News, Virginia
• India Mitchell, Staff Attorney, Clayton County, Georgia
• Melanie Pusateri, Senior Product Marketing Manager, Granicus

Watch this on-demand session to gain practical insights for turning strategy into measurable outcomes and sustaining progress over time.