AI in government: From pilots and promises to public impact

This expert panel brings together leading analysts, researchers, and journalists covering government technology to explore how agencies are applying AI across service delivery, communications, engagement, and operations.

Artificial intelligence in government is rapidly moving from pilot projects to production environments. But successful adoption depends on governance, workflows, data readiness, workforce enablement, and leadership alignment. Through market insights, emerging trends, and real-world examples, panelists examine what separates successful deployments from stalled initiatives, where measurable value is being created today, and what government leaders should prioritize as AI becomes an operational reality.

Hear from:

• Aaron Heffron, President, Insights and Strategy, GovExec
• Alison Brooks, Ph.D., Research Vice President, Worldwide Public Safety, IDC
• Rob Lloyd, Executive Director, Center for Digital Government
• Mark Hynes, Chief Executive Officer, Granicus

Watch this on-demand session to gain practical insights for turning strategy into measurable outcomes and sustaining progress over time.