Advancing AI maturity in state and local government

As AI initiatives expand, many organizations face the same challenge: turning early experimentation into lasting improvements for employees, residents, and service delivery. This guide, authored in partnership between Government Technology and Granicus, provides a practical framework for advancing AI maturity and creating the conditions for successful adoption at scale.

Many government organizations have already begun exploring AI. The next challenge is determining how to operationalize those investments in ways that support mission outcomes, improve service delivery, and build public trust.