Empowering government to build better resident and employee experiences and get more value out of their civic engagement technology.

Learn More
govDelivery

8 Awesome Text Messages

Examples in the Public Sector

Text messaging is the fastest and most direct way to reach your audience with information they need to know and gather their feedback. Plus, they have one of the highest engagement rates of all types of communications.

How are government organizations using text messaging? We put together a list of 8 real-world examples and explained what makes them awesome.

Check out this guide to learn how:

  • Governments like San Diego and Philadelphia use reminders to drive action.
  • Text messaging can be a powerful reminder channel.
  • Automating send times can increase engagement.

Related Resources

Guide

Data is Fundamental to Improving the Citizen Experience

Read More
Webinar

Metrics that Matter: How-to Evaluate Civic Engagement

Read More
Webinar

3 Tips in 15 Minutes: Short-Term Rental Advice for Gateway and Resort Communities

Read More
Webinar

Finding Time: Efficiencies for Government Staff

Read More
Webinar

Best Practices for Effectively Communicating with Requesters

Read More
Webinar

How the City of Palm Desert Created an Online Engagement Hub for its Residents

Read More
Webinar

Tips for Dealing with Excessive Public Records Requestors and the Media

Read More
On-Demand Webinar

3 Tips in 15 Minutes: Short-Term Rental Misconceptions

Read More
Webinar

3 Tips in 15 Minutes: Prioritizing Short-Term Rental Safety

Read More
On-Demand Webinar

Tips for a Useful & Intuitive Government Website

Read More
On-Demand Webinar

The 7 Ingredients of a Great Online Public Consultation

Read More
On-Demand Webinar

Building Community Trust Through Transparency

Read More
On-Demand Webinar

Community Engagement and Short-Term Rentals

Read More
On-Demand Webinar

Lessons from the City of San Jose: Transforming Engagement and Shifting IT’s Role in Government

Read More
On-Demand Webinar

Writing Effective Communications to Increase Engagement

Read More
On-Demand Webinar

Short-term rental trends impact on local government

Read More
On-Demand Webinar

Seamless Service: Managing the End-to-End Resident Journey

Read More
Webinar

Diving into Digital Equity: Get Your Civic Engagement Project Ready for IIJA Digital Equity Grants

Read More
On-Demand Webinar

Newly Empowered: How Arizona Communities Can Address Short-Term Rentals

Read More