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2017 Digital Communications Trends Report

Hear What 1,200 Communicators Said

Today’s government organizations have access to more digital tools than ever before, and it’s important to monitor how they’re being used to help inform strategies.

We surveyed more than 1,200 federal, state and local government employees about their digital strategies. In this guide we’re sharing the top trends to improve the digital experience — from video streaming at town hall meetings to text messaging surveys.

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