Master the evolving landscape of public records

Public records requests have seen a 94% increase in volume and a 322% increase in file size.

These requests have evolved from routine administrative tasks into a defining challenge for modern government. As these requests continue to increase in volume and complexity, agencies must balance transparency, efficiency, and compliance to mitigate risk and protect staff time.

Key takeaways:

• Identify the factors driving the rising complexity of public records management.
• Understand how new data formats, legislative changes, and AI-driven requests reshape workflows.
• Learn practical steps agencies can take to modernize processes and meet evolving expectations.