Improved Experiences
Provide open, accessible, and equitable customer experiences.
Provide open, accessible, and equitable customer experiences.
By leveraging targeted tools, robust data insights, and user-friendly experiences, governments can create inclusive digital pathways that inspire engagement, transparency, and provide access for all communities.
Increasing awareness helps drive engagement and leads to more informed adoption and use of government services and programs. With tools targeted toward building better awareness, governments can provide better digital experiences.
Workers are more likely to succeed when they feel empowered in their work. Create an employee experience that gives staff the resources to do their jobs more effectively and empowers them to move beyond daily tasks.
Increase participation with government programs by providing accessible, equitable, and secure digital experiences that reach all communities where they are most likely to take action. By creating pathways that encourage diverse involvement, government can improved trust, confidence, and satisfaction with programs
When digital governments work at their peak performance, the efficiencies created go beyond just time and money. Reducing walk-in visits and call volume speeds up important processes, allows government to operate more efficiently, and opens opportunities for staff to focus on longer-term goals.
An informed populace is one that is more willing to trust their government and the work that they do. By building digital experiences that put more control in the users’ hands, governments can increase transparency while maintaining data safety and security.
Indiana’s Office of Early Childhood and Out-of-School Learning increased their subscriber base and their engagement rates by taking an omni-channel messaging approach through Granicus tools. This strategy helped them to provide vital information during times of crisis.
Thanks to a shift to digital services, the City of Grand Rapids, MI saved $650,000 by reducing walk-in traffic and increasing online payments through a new website and digital services created in partnership with Granicus.
The City of Olathe, KS saw an increase of 12% in direct website traffic, as well as increases of 51% in mobile user traffic and 136% in overall visitors after developing new digital experiences with Granicus.
By partnering with Granicus the Veterans’ Administration’s My HealtheVet increased their audience to over 1 million active subscribers and improved engagement, helping their goal of making healthcare accessible for veterans.
Look to Granicus as a critical strategic partner to deliver inclusive digital and secure citizen experiences. Connect with an expert to learn more how Granicus tools can empower and impact government!
Leverage the power of the full suite of Granicus solution to create end-to-end experiences.
