Proven playbook: How governments can run a high-impact AI agent pilot

Local governments are facing rising service demand, tight budgets, and ongoing staffing challenges — while resident expectations continue to climb. Many agencies are exploring AI as a way to improve access, reduce workload, and support staff, but questions around data quality, risk, and where to start often slow progress.

In this on-demand webinar, Granicus experts share a proven, real-world playbook for planning and running a successful AI agent pilot in government. Drawing on live deployments and lessons learned, the discussion cuts through AI hype to focus on what actually works.

Whether you’re just beginning to explore AI or looking to formalize an existing effort, this session provides practical guidance, guardrails, and examples to help your agency move forward with confidence.