Overview
Whether faced with time-sensitive evidentiary document discovery, subpoenas, legal holds, complaints, correspondence, or interagency requests, Granicus Records Request Management Legal Suite’s automated workflows, tracking, and reporting tools centralize, standardize, and optimize processes.
From intake and notification/acknowledgment, to record custodian identification, document preservation, collection, review, redaction, tracking, and response. Granicus makes it easier to serve all parties and mitigate risk.
Simplify requests for information and documents between government agencies, public safety, and department offices, including:
- Interagency records and data exchange
- Discovery processes
- Subpoena Duces Tecum (requests for documents)
- Legal Holds
- Complaints investigation
- Correspondence between legislative bodies, elected officials, staff, and constituents
Records Request Management Legal Suite (formerly GovQA Legal) is part of Granicus Operations Cloud, the unified platform that helps public sector organizations streamline operations, reduce legal risk, strengthen public trust, and free up staff time for high-priority initiatives.
Outcomes
Reduce or eliminate manual processes and delays with Granicus automated workflow software, accessible from anywhere at any time.
CENTRALIZE AND MONITOR
Standardize collaboration and always know who has what and where it’s located.
SECURE DATA AND REDUCE RISK
The highest level of security and data protection available to governments, with full CJIS, HIPAA, NIST, FISMA compliance.
AUTOMATE ACTIONS
Improve efficiency and timeliness with custom-configured workflows, escalations, notifications, and reports.
MODERNIZE
Eliminate reliance on labor-intensive manual processes and costly materials by moving online, with no file size limitations.
Less work. Faster work. Better control.
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Functionality
Replace manual processes and point solutions with modern, highly configurable solutions from Granicus that give staff time back in their day. Respond swiftly and effectively by automating workflows to centralize, standardize, secure, and streamline work, all while reducing risk and stress.
- Web-based solution that simplifies compliance and fee collection for duces tecum subpoenas
- Centralize and monitor all subpoena activities and fees
- Improve the efficiency, timeliness, and security of the process
- Seamlessly collaborate with parties inside and outside the agency
- Quickly preserve records related to active or anticipated litigation
- Provide secure storage for potentially sensitive items. Know who has what and where it’s located
- Mitigates risk and improves the outcomes of legal affairs with automated notifications, acknowledgements, reviews, auditing, and reporting
- Effectively process requests received from other government agencies in a timely, formalized, and secure online system
- Replace paper-based procedures, burning of CDs, and records silos that can result in gaps, delays, and redundancies
- Converts offline, labor-intensive processes with little formal structure into efficient, online, centralized, and standardized workflows
- Add efficiency and security while complying with state and local laws for court-based and general discovery
- Centralize online discovery and sharing using an effective and secure data management tool that captures a defensible audit trail
- Reduce manual effort by digitizing the secure exchange of discovery materials
- Manage internal and external complaints in a centralized environment with workflow standardized to facilitate compliance with your organization’s policies
- Automation rules shift the burden of routine tasks away from your staff
- Comprehensive audit trails ensure your complaint investigation and resolution processes are defensible
- Enable elected officials and their aides to respond to inquiries more quickly and efficiently while centralizing communications to reduce risk
- Task assignments, file sharing, and message templates simplify collaboration
- Automation rules shift the burden of routine tasks away from staff
Success stories
Granicus is the trusted choice for state, county, and city governments, public safety orgs, education, and special districts.
Frictionless records management: How Capistrano School District traded frustrating spreadsheets for real productivity
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Transforming with Operations Cloud
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How Buckeye, AZ Reduced Request and Agenda Times Despite Explosive Growth
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Resources & research
Access industry-leading resources, including helpful tools and training.
Optimize government operations: streamline meetings & records requests
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Enhance your IT infrastructure with strategic change management
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City managers: Lead the change to modern public meeting solutions
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Trends in public records request management report
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Related products within Operations Cloud
No matter which solution, we’ll configure it to meet specific and ongoing needs. Granicus’ Legal Suite can grow with teams, centralizing all types of requests from within and across organizations.
Records Request Management Legal Suite FAQ
Yes. Records Request Management Legal Suite is the new name for GovQA Legal Suite. The product has been renamed to more accurately reflect its capabilities and its place within the Granicus Operations Cloud.
Nothing has changed for existing customers. All features, integrations, historical data, and support remain exactly as they were. This is the same trusted platform, now under a name that better represents what it does.
