SERVICE CLOUD WEBINAR SERIES

Improving resident satisfaction with seamless government experiences and services

Residents today expect to find and use government services online, making it imperative for government to digitize service delivery. From simplifying the search for information on your government website to streamlining how to submit a form or report an issue, this webinar series will explore how digitizing can democratize access to government services, ensuring inclusivity and accessibility for all.

Image of a person experiencing seamless digital government communications.

What to expect

This series will outline the benefits of providing easy and equitable digital access to government information and services, as well as showing practical examples of how you can modernize your website and communications while also offering services online and enabling engagement programs.

With each webinar in the series, you’ll learn how to help residents

Find information, understand how to request government services, and submit requests online
Digitize and streamline services that work for both residents and staff
Gain valuable data insights to improve government experiences and engage resident
Create lasting relationships with your community
WEBINAR SERIES

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Revolutionize your government services and elevate resident satisfaction to new heights.

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