DICTIONARY

What is digital communications?

Digital communications are the use of online tools like email, text messaging or social media to reach either individuals or an audience and share a message with them. Digital communications have replaced older forms of communication, such as letters sent through the mail, phone calls or advertising as the preferred way to interact with individuals. Government agencies and public sector organisations find that digital communications are critical to citizen engagement.

BEGIN THE JOURNEY

Ready to deliver exceptional outcomes?

Book a demo