WEBINAR
How to pick tech solutions that reduce risk and increase adoption
Implementing effective technology is essential for government agencies to drive digital service adoption. But without a human-centered approach, data analytics, and alignment across departments, it can quickly become a costly endeavor.
With these unique challenges in mind, government must go beyond implementing technology and strive for ongoing strategic alignment of people, process, and technology.
Key takeaways:
- Reduce risk: Use human-centered design principles to ensure staff and residents use the technology your agency invests in.
- Drive digital service adoption: Inspire action throughout the user journey to meet resident and organizational objectives.
- Analyze data with intention: pinpoint and address gaps in strategy with customer experience and performance metrics.
Tuesday, September 17
1 p.m. ET | 10 a.m. PT
1 Hour
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