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How to Bring User-Centered Design to Government Services

Service delivery is a core function across all levels of government — from filling potholes to distributing critical benefits. But, for those requesting and fulfilling these services, the process is usually manual and time-consuming.

Join us for an on-demand webinar that will show you how to:

  • Make it easier for citizens to pay bills, apply for jobs, pay parking tickets, and more.
  • Make it easier for staff to handle, track, and deliver inbound service requests
  • Elevate productivity by nearly eliminating the need for in-person visits
  • Shrink costs of service delivery by streamlining internal operations

Offering digital services online is more than posting a PDF online; it’s about enhancing the experience to be digital, smart, and intuitive. Watch now to learn how.

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