Granicus’ Connect creates a seamless, automated sync between the GovDelivery Communications Cloud and a Microsoft Dynamics or Salesforce customer relationship management (CRM) system.

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    Automated sync

    Connect allows organizations to maintain an automated sync of their existing subscriber or customer data between their CRM and Communications Cloud, eliminating manual transfers and incomplete data.

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    Segment populations

    Sync CRM data to Communications Cloud Advanced Package to create unique population segments based on citizen interactions and existing custom question fields.

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    Single location for complete contact data

    Communications Cloud sends user interaction reports on open and click data back to the organization’s CRM, allowing for a single location for full view of the citizen perspective.

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One automatic, integrated view of how your organization interacts with citizens.

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Want more information about how Connect can integrate your Govdelivery Communications Cloud information with your existing CRM? Let’s start a conversation about getting a full picture of your touchpoints with residents to take engagement to the next level.

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