Overview
Whether faced with time-sensitive evidentiary document discovery, subpoenas, legal holds, complaints, correspondence, or interagency requests, GovQA’s automated workflows, tracking, and reporting tools centralize, standardize, and optimize processes.
From intake and notification/acknowledgment, to record custodian identification, document preservation, collection, review, redaction, tracking, and response; GovQA makes it easier to serve all parties and mitigate risk.
Simplify requests for information and documents between government agencies, public safety, and department offices, including:
- Interagency records and data exchange
- Discovery processes
- Subpoena Duces Tecum (requests for documents)
- Legal Holds
- Complaints investigation
- Correspondence between legislative bodies, elected officials, staff, and constituents
Outcomes
Reduce or eliminate manual processes and delays with GovQA automated workflow software, accessible from anywhere at any time.
CENTRALIZE AND MONITOR
Standardize collaboration and always know who has what and where it’s located.
SECURE DATA AND REDUCE RISK
The highest level of security and data protection available to governments, with full CJIS, HIPAA, NIST, FISMA compliance.
AUTOMATE ACTIONS
Improve efficiency and timeliness with custom-configured workflows, escalations, notifications, and reports.
MODERNIZE
Eliminate reliance on labor-intensive manual processes and costly materials by moving online, with no file size limitations.
Less work. Faster work. Better control.
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Functionality
Replace manual processes and point solutions with modern, highly configurable solutions from Granicus that give staff time back in their day. Respond swiftly and effectively by automating workflows to centralize, standardize, secure, and streamline work, all while reducing risk and stress.
- Web-based solution that simplifies compliance and fee collection for duces tecum subpoenas
- Centralize and monitor all subpoena activities and fees
- Improve the efficiency, timeliness, and security of the process
- Seamlessly collaborate with parties inside and outside the agency
- Quickly gather and preserve records related to active or anticipated litigation
- Provide secure storage for potentially sensitive items. Know who has what and where it’s located
- Mitigates risk and improves the outcomes of legal affairs with automated notifications, acknowledgements, reviews, auditing, and reporting
- Effectively process requests received from other government agencies in a timely, formalized, and secure online system
- Replace paper-based procedures, burning of CDs, and records silos that can result in gaps, delays, and redundancies
- Converts offline, labor-intensive processes with little formal structure into efficient, online, centralized, and standardized workflows
- Add efficiency and security while complying with state and local laws for court-based and general discovery
- Centralize online discovery and sharing using an effective and secure data management tool that captures a defensible audit trail
- Reduce manual effort by digitizing the secure exchange of discovery materials
- Manage internal and external complaints in a centralized environment with workflow standardized to facilitate compliance with your organization’s policies
- Automation rules shift the burden of routine tasks away from your staff
- Comprehensive audit trails ensure your complaint investigation and resolution processes are defensible
- Enable elected officials and their aides to respond to inquiries more quickly and efficiently while centralizing communications to reduce risk
- Task assignments, file sharing, and message templates simplify collaboration
- Automation rules shift the burden of routine tasks away from staff
Resources
Access industry-leading resources, including helpful tools and training.
How Buckeye, AZ Reduced Request and Agenda Times Despite Explosive Growth
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FOIA 101: Demystifying Public Records Laws in Each State
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Making the Business Case for Public Records (FOIA) Management Software
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Stop Public Records (FOIA) Requests for BWC Footage from Rocking Your Boat
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Top 8 Reasons This County Sheriff’s Office Records Center Switched to GovQA
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Related products
No matter which GovQA solution, we’ll configure it to meet specific and ongoing needs. The GovQA Legal Suite can grow with teams, centralizing all types of requests from within and across organizations.
